E-COMMERCE CUSTOMER SERVICE EXEC

2 weeks ago

manchester, United Kingdom House Of Fashion Associates Full time

E-COMMERCE CUSTOMER SERVICE EXECUTIVE – ZENDESK Central Manchester (Full-Time, Office-Based) £27,000 + Benefits Fashion & Lifestyle Brands Join the UK’s fastest-growing brand house, home to an impressive portfolio including Bench, NICCE, HYPE, Ed Hardy and many more . Our client designs, licenses, and distributes some of the biggest names in Streetwear, Sportswear, and Lifestyle fashion — with products stocked by leading online platforms and high-street retailers across the globe. The Role We’re looking for a proactive E-Commerce Customer Service Executive to be the voice of these iconic brands. You’ll deliver exceptional support to customers, resolve inquiries efficiently, and ensure every interaction reflects the quality and energy of the brand. If you’re confident using Zendesk and passionate about fashion and online retail, this is the perfect next step for you. Key Responsibilities Manage customer inquiries via email and chat, ensuring timely, professional responses. Use Zendesk to handle tickets, track communications, and maintain accurate records. Support customers with orders, returns, tracking, and product information. Work collaboratively across departments to resolve complex issues. Spot trends and provide feedback to improve the customer experience. Stay up to date with brand collections, policies, and eCommerce processes. What We’re Looking For Previous eCommerce or email-based customer service experience. Confident using Zendesk or similar CRM tools. Excellent written and verbal communication skills. Strong problem-solving and a genuine customer-first mindset. Thrives in a fast-paced, fashion-driven environment. ⏰ Hours Monday – Friday 8:00–4:30 or 9:00–5:30 (42.5 hours per week) Benefits Competitive salary £27K Up to 25 days annual leave + bank holidays AVIVA pension scheme (4% employer contribution) Critical illness cover for all employees Discretionary annual bonus please send your cv to

  • E-COMMERCE CUSTOMER SERVICE EXEC

    2 weeks ago

    Manchester, United Kingdom House Of Fashion Associates Full time

    E-COMMERCE CUSTOMER SERVICE EXEC - ZENDESKJoin the UK’s fastest-growing brand house, home to an impressive portfolio including Bench, NICCE, HYPE, Ed Hardy and many more. Our client designs, licenses, and distributes some of the biggest names in Streetwear, Sportswear, and Lifestyle fashion — with products stocked by leading online platforms and...

  • E-commerce Executive

    6 days ago

    Manchester, United Kingdom The A World UK CIC Full time

    **Job Summary** **About Us** The A World UK CIC is a non for profit organisation supporting the autistic community in the north of England. We have 34 retail stores and are currently expanding our reach through a dynamic online presence. We are looking for a passionate and skilled E-commerce Exec to join our team and help drive our mission through online...

  • E-commerce Exec

    2 weeks ago

    Manchester, United Kingdom House Of Fashion Associates Full time

    Job Description E-COMMERCE EXEC - shopify - online fashion brand MANCHESTER - full time head office based £28K Our client is a successful sportwear brand based in central Manchester and experiencing strong online growth. They are now looking to recruit an E-commerce Executive to assist their strong E-commerce team. Successful candidates must have 1 + years...

  • e-commerce customer service exec

    2 days ago

    Manchester, New Hampshire, United Kingdom House Of Fashion Associates Full time £24,000 - £30,000 per year

    E-COMMERCE CUSTOMER SERVICE EXECUTIVE – ZENDESK Central Manchester (Full-Time, Office-Based) £27,000 + Benefits Fashion & Lifestyle BrandsJoin the UK's fastest-growing brand house, home to an impressive portfolio including Bench, NICCE, HYPE, Ed Hardy and many more .Our client designs, licenses, and distributes some of the biggest names in Streetwear,...

  • E-COMMERCE CUSTOMER SERVICE EXEC

    3 weeks ago

    Manchester, United Kingdom House Of Fashion Associates Full time

    🌟 E-COMMERCE CUSTOMER SERVICE EXECUTIVE – ZENDESK📍 Central Manchester (Full-Time, Office-Based)💰 £27,000 + Benefits👕 Fashion & Lifestyle BrandsJoin the UK’s fastest-growing brand house, home to an impressive portfolio including Bench, NICCE, HYPE, Ed Hardy and many more .Our client designs, licenses, and distributes some of the biggest names...

  • e-commerce exec

    2 days ago

    Manchester, New Hampshire, United Kingdom House Of Fashion Associates Full time £28,000 - £30,000 per year

    E-Commerce Executive – Shopify - fashion brand Manchester (Head Office – Full Time) £28,000 - £30K + Amazing PerksAre you ready to level up your career with one of Manchester's fastest-growing sportswear brands?Our client is on the lookout for an ambitious, data-driven, and energeticE-Commerce Executive to join our high-performing digital team as we...

  • e-commerce exec

    2 weeks ago

    Manchester, New Hampshire, United Kingdom House Of Fashion Associates Full time £25,000 - £30,000 per year

    E-Commerce Executive – Shopify - fashion brand Manchester (Head Office – Full Time) £28,000 + Amazing PerksAre you ready to level up your career with one of Manchester's fastest-growing sportswear brands?Our client is on the lookout for an ambitious, data-driven, and energeticE-Commerce Executive to join our high-performing digital team as we continue...

  • E-commerce Executive

    2 weeks ago

    Manchester, United Kingdom Factra Full time

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    2 weeks ago

    Manchester, United Kingdom Carpets And More, GB Floors UK Full time

    **Job Description: E-commerce Associate** **Company**: GB Floors UK and Carpets And More**Location**: Chorlton Office, Manchester**Employment Type**: Full-Time**Hours**: Monday - Friday, 9:30 AM - 5:30 PM **Role Overview** We are seeking a proactive, hardworking, and detail-oriented E-commerce Associate to join our growing team at GB Floors UK and Carpets...

  • E-commerce Assistant

    6 days ago

    Manchester, United Kingdom The A World UK CIC Full time

    **Job Summary** **About Us** The A World UK CIC is a non for profit organisation supporting the autistic community in the north of England. We have 34 retail stores and are currently expanding our reach through a dynamic online presence. We are looking for a passionate and skilled E-commerce Assistant to join our team and help drive our mission through...