Service Manager
12 hours ago
Salary: £50k - £70k + Credit Card + Bonus
Location: Remote – South UK
nGenium is currently recruiting for a global specialist provider of analytical instrumentation and lab equipment service and support working with pharmaceutical companies and research facilities across the UK, EU and the US. Through continued growth they are looking for an experienced Field Service Engineer/Manager within analytical instrumentation to manage a small team of field service engineers across the UK and EU.
In this role you will also utilize your field service engineering experience to perform the installation, preventive maintenance and repair of biotech instrumentation/systems. Building great customer relations to ensuring stability and future success. You will also manage a team of Field Service Engineers and serve as a senior customer service representative.
Primary Duties and Responsibilities:
Regularly check in with clients to ensure satisfaction, promptly address any concerns, and consistently deliver courteous and efficient service.
Maintain open communication with customers, team members, and management, providing timely feedback on customer needs, competitive insights, and sales leads to the appropriate account manager.
Deliver both immediate and follow-up support, evaluating and diagnosing customer issues to determine the best repair strategy.
Effectively organize, prioritize, and schedule tasks to meet both internal and external demands, ensuring smooth and timely service delivery.
Use your technical skills and judgment for system installations, troubleshooting, repairs, testing, refurbishing, maintenance, and validation of equipment.
Keep thorough records of service calls, including type of visit (e.g., urgent vs. routine), services provided, suggested parts for future visits, and any recommended design improvements.
Follow all regulatory guidelines and company protocols to ensure compliance and uphold process and procedural standards.
Work across diverse settings, including hospitals, clinics, and physician offices, which may require working in confined spaces. Be prepared for some international travel and an unpredictable schedule.
A suitable candidate for this position would need:
Degree or HND in electronics or engineering or military equivalent training or equivalent job experience.
Extensive experience as a field Service engineer within complex biotechnology and analytical instrumentation – (HPLC, LCMS)
Fully proficient at performing installation, preventive maintenance and repair of biotech instrumentation/systems
Excellent people skills and ability to effectively manage a team.
If this Service Manager position is of interest, or for any recruitment within Biotechnology and life sciences please contact Nathan Read
-
Training Manager
1 month ago
Nationwide, United Kingdom Hr Careers & Nationwide Recruitment Service (Nrs) Full timeLearning and Development Manager / Training and Delivery ProfessionalHome-based design and delivery training and coaching to multiple sites across your local region.Paying up to £40,000 based on £35,000 salary and £5000 car + benefits£35K Basic Salary, £5K Car Allowance, Contributory Pension and Healthcare Scheme, internal Benefits 25x days Annual Leave...
-
Nursing Services Manager, Nationwide
1 week ago
Nationwide,, United Kingdom LloydsPharmacy Clinical Homecare Full timeNursing Services Manager Salary: As a Nursing Services Manager you will be responsible for the leadership and management your field-based nursing team ensuring the consistent delivery of high quality, safe clinical care. You will be required to work in close partnership with the regional operations managers and other functions of the business to provide...
-
Nursing Services Manager, Nationwide
3 days ago
Nationwide,, United Kingdom LloydsPharmacy Clinical Homecare Full timeNursing Services Manager Salary: £45,000 per annum, plus company car As a Nursing Services Manager you will be responsible for the leadership and management your field-based nursing team ensuring the consistent delivery of high quality, safe clinical care. You will be required to work in close partnership with the regional operations managers and other...
-
Business Development Manager of Customs Services
3 weeks ago
Nationwide, United Kingdom Swift Specialist Recruitment Ltd Full timeJob Title: Business Development Manager of Customs ServicesJob Description:We are seeking a highly skilled Business Development Manager of Customs Services to join our team at Swift Specialist Recruitment Ltd. As a Business Development Manager of Customs Services, you will be responsible for selling Customs services to our clients.Key...
-
Business Development Manager of Customs Services
3 weeks ago
Nationwide, United Kingdom Swift Specialist Recruitment Ltd Full timeSwift Specialist Recruitment are seeking Business Development Managers of Customs Services for an exciting opportunity within one of most prestigious Global Logistics Business' based in Liverpool, Merseyside. This role can be remote working & so we are interested to speak to anyone within the UK borders, who has a demonstratable background within selling...
-
Service Technician
3 weeks ago
Nationwide, United Kingdom Matchtech Full timeJob Title: Mobile Service Engineer Job Summary: We are seeking a highly skilled Mobile Service Engineer to join our team at Matchtech. As a crucial member of our team, you will be responsible for maintaining and repairing client's equipment in the mobile and static medical industry. Key Responsibilities: * Installation, service, and repair of Chiller/Air...
-
Nationwide, United Kingdom Nurse Care 24 Ltd Full timeAbout the RoleAs a Business Development Manager for Nurse Care 24 Ltd, you will play a crucial part in driving the growth of our supported living services. With your extensive experience in the adult supported living sector, you will be responsible for promoting our brand and services to local authorities, CCGs, organisations, and communities.Key...
-
Service Design Consultant
12 hours ago
Nationwide, United Kingdom Experis Full timeOur client, a global defence organisation, urgently require an experienced Service by Design Consultant to join their team on a permanent basis.In order to be successful, you will have the following experience:Strong service design background within user cantered design (UI/UX)Designing end-to-end services comprised of multiple digital products and...
-
Key Account Manager
3 weeks ago
Nationwide, United Kingdom Gleeson Recruitment Group Full timeJob SummaryThis is a key role within the Gleeson Recruitment Group, responsible for building and developing relationships with key customers in the Industrial, Public or Commercial sectors.ResponsibilitiesBuild a contact strategy with the customerAct as the single point of accountability for the relationshipOrganise and attend customer account reviewsDevelop...
-
Head of Service
3 weeks ago
Nationwide, United Kingdom Polaris Children's Services Full timeHead of Service, British Forces Social Work Service, Cyprus (BFSWS) Salary: £48,000 plus on-call paymentsSpecific Hours: 37.5 hours per weekContract: Full time, permanent Location: British Forces Cyprus (BFC)Base Location: Episkopi, CyprusReporting to: Head of Service, British Forces Social Work Service, Cyprus (BFSWS) Benefits: 24 Days Annual Leave plus...
-
Lift Service Technician
4 weeks ago
Nationwide, United Kingdom REClifts Full timeLift Service TechnicianREClifts is seeking a skilled Lift Service Technician to join their team in the South Yorkshire area. The successful candidate will be responsible for managing a service route consisting of 90-100 units, with a focus on passenger lifts and goods lifts. The ideal candidate will have at least 2 years of experience working on passenger...
-
Field Service Technician
4 weeks ago
Nationwide, United Kingdom Hunter Selection Full timeJob Title: Field Service EngineerJoin Hunter Selection, a leading recruitment consultancy, in this exciting opportunity to work as a Field Service Engineer in the UK. We are seeking a skilled and experienced professional to join our team and contribute to the success of our clients.About the Role:We are looking for a highly motivated and organized individual...
-
Steam Turbine Service Specialist
2 weeks ago
Nationwide, United Kingdom Provectus Recruitment Full timeMain Responsibilities:Due to ambitious growth plans, we are seeking a Field Service Engineer to focus on all engineering activities associated with Steam turbines and other associated equipment.The role encompasses traditional field service site-based technical assistance to customers during the installation, commissioning, and maintenance of assigned...
-
Field Service Technician
3 weeks ago
Nationwide, United Kingdom Hunter Selection Full timeField Service Engineer Role**Job Summary:**We are seeking a skilled Field Service Engineer to join our team at Hunter Selection Limited. As a Field Service Engineer, you will be responsible for providing expert technical support to our clients across the UK.**Key Responsibilities:**- Service, maintenance, and breakdowns of air conditioning systems-...
-
Field Service Engineer
2 months ago
Nationwide, United Kingdom Hunter Selection Full timeField Service Engineer - UK wide (Multiple locations available)up to £45,000 + door to door + standby payments (DOE)Do you have good knowledge of being an air conditioning engineer working within commercial buildings and looking to take the next steps within your career? or are you a strong HVAC engineer looking for new opportunities? Roles and...
-
Mobile Service Technician
2 weeks ago
Nationwide, United Kingdom Project Start Recruitment Solutions Full timeMOBILE SERVICE TECHNICIANCOMPANY OVERVIEWMy client has over 30 years experience designing, manufacturing and supplying market leading conveyor systems to customers throughout the UK and worldwide. They have a focus on site safety, reliability and efficiency and a commitment to delivering conveyor solutions. They work with some of the worlds leading brands...
-
Scientific Instrument Service Technician
4 weeks ago
Nationwide, United Kingdom Delta Consultants Full timeJob Title: Scientific Instrument Service TechnicianJob Summary:We are seeking an experienced Service Engineer to join our team at Delta Consultants. As a Service Engineer, you will be responsible for installing, maintaining, validating, and repairing scientific instruments across the UK, with occasional travel to the Nordics and Western Europe.Key...
-
Lift Service Engineer Position
4 weeks ago
Nationwide, United Kingdom REClifts Full timeJob Title: Lift Service Engineer PositionAbout the Role: We are seeking a skilled Lift Service Engineer to join our team at REClifts. As a Lift Service Engineer, you will be responsible for managing your service route, consisting of 90-100 units. You will be expected to maintain and repair passenger lifts, report defective equipment, and participate in an...
-
Compliance Specialist for Financial Services
3 weeks ago
Nationwide, United Kingdom NJR Recruitment Ltd Full timeWe are seeking a highly skilled Compliance Specialist to join our team at NJR Recruitment Ltd. This is a fantastic opportunity for a motivated individual to take on a Compliance Associate role on a six-month contract, covering maternity leave. The successful candidate will be responsible for managing the day-to-day activities of our Compliance function,...
-
Service Leader
3 weeks ago
Nationwide, United Kingdom Tempting Recruitment Full timeTempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Service Leader - Kinship, Adoption & Fostering to join their team based in Hampshire. JOB DETAILSPAY RATE: £450 per day WORK TYPE: TemporaryWORK PATTERN: Full TimeLOCATION: Hampshire JOB SUMMARYAs Service Leader for Kinship,...