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Retail Manager

2 months ago


Lincoln, United Kingdom ESS Full time
Retail Manager - Lincoln

Retail Manager- RAF Waddington
  • 30340 per annum
  • 37.5 hours per week
  • 5 days over 7
Responsibilities will include:
  • To promote a safety culture and ensure your team are aware
  • To ensure the Retail team are engaged and managed effectively to achieve their performance targets and the ESS Way Management promises are delivered
  • To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures
  • To ensure stock levels, promotions, waste, and merchandising are managed
  • To manage the retail labour, equipment & resources budget
  • Complete HR procedures for the team
  • To manage and maintain all planograms in line with company procedures
  • To complete rotas & timesheets (Ourtime) ensuring labour is scheduled to maximise sales opportunities
  • Complete Mid Term and End of Year Reviews with Retail Staff
  • Attending weekly Huddle and weekly Team Chats with all Retail Staff
  • To manage the team in line with company procedures
  • To conduct customer journeys and quality audits
  • To ensure all banking & daily safe reconciliations are completed in line with company procedures and be responsible for the care & security of all company & client property, cash, stock & equipment within the retail area
  • To role model the ESS Way behaviours at all times
  • To ensure all company, client & legal requirements, processes, and procedures are implemented effectively
Person Specification
  • An enthusiastic individual with a passion for working in a retail environment
  • An outstanding communicator, able to liaise confidently with customers & clients and lead, engage & develop team members
  • A minimum of 12 months experience managing a busy store-based retail environment
  • Knowledge & experience of driving profitable sales growth
  • IT literate
  • Good numeracy skills with the ability to analyse & interpret data e.g., sales data
  • Able to work flexibly in line with business requirements including attending off site meetings

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength