Service Advisor

1 month ago

Hutton North Somerset, United Kingdom Heritage Automotive Full time
Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the world’s leading motorcycle brands.
About Skoda
Ever since the automotive industry’s pioneering days, the Škoda brand has been turning out cutting-edge technologies and inventions. Our devotion to refining people-moving technology initially found expression in bicycles, followed by motorcycles and, ultimately, our industry-leading cars. Come with us on an exciting trip down memory lane at Škoda, taking in the company’s foundation in 1895 to the present day, and explore its rich heritage, brimming with history-making cars and intriguing moments.
Here at Heritage, you will work side by side with some of the most knowledgeable and passionate individuals the industry has to offer.
The Role
This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. The Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars.
About you
You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills.
Benefits - Heritage offer more than just a salary
* Brand accredited training and support
* Career progression and development within a company
* Flexible working patterns
* Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus
* Employee Assistance Programme – qualified emotional and practical support 24/7
* Life assurance 3x your annual base salary for death in service
* Cycle to work scheme
* Eyecare voucher scheme
* Pension scheme with employer contributions
* 22 Days annual leave and bank holidays
* Staff Discounts
* Days leave for your Birthday

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