Customer Service Executive
3 weeks ago
Job Title:
French Speaking Customer Service Executive
Location:
West End, London (Hybrid model available after 3-month probation)
Salary:
Highly Competitive + Bonus
About the Company:
Our forward-thinking client has developed a cutting-edge investment platform that allows for the secure holding and storage of precious metals, including Gold, outside the traditional banking system, with direct access to vaults. As their international business expands, they are seeking French-speaking Customer Service experts to join their London team.
Job Summary:
As a native / bilingual French Speaking Customer Service Executive , you will play a pivotal role in managing HNW customer inquiries from initial contact through to transaction completion, ensuring that products are delivered and stored securely.
You will be part of a dynamic team who are led by a highly successful Entrepreneur who drive passion and success from the top.small - this is a career opportunity that would suit an ambitious individual on an upward career trajectory.
Key Responsibilities:
- Customer Support: Provide high-standard customer service via phone and email in both French and English
- Process Management: Oversee the entire transaction process from start to finish, ensuring smooth execution and compliance with internal procedures.
- Quotations: Prepare and manage precise quotations in a dynamic trading environment, proactively following up to enhance sales and customer relations.
- Collaboration: Work closely with colleagues in London, Paris and Barcelona, including partnering with the sales team, to provide seamless support.
- Shipping Coordination: Support customers with onboarding requirements and coordinate their shipping inquiries.
Who You Are:
- Experience: Minimum of 3 years’ experience in a Customer Service role ideally within an e-commerce or commodity/product environment.
- Language Skills: Fluent in French(native ideally)with fluency in English - NON NEGOTIABLE
- Analytical Skills: Excellent analytical skills with the ability to manage multiple tasks simultaneously.
- Team Player: Strong ability to work collaboratively with cross-functional teams.
- Technical Skills: High-level IT and analytical skills.
Benefits:
- Highly competitive salary and performance-based bonus.
- Hybrid working model available after successful completion of a 3-month probation period.
- Work in impressive West End offices.
- Be part of a small, friendly, and high-performing team.
Application Process:
To apply for this role, please submit your CV.
#salestrader #transactions #onlinebroker #frenchspeakingjobs #ecommerce
-
Customer Service Executive
2 months ago
London Area, United Kingdom Lacoste Full timeAbout this role:The Customer service executive works as part of the broader merchandising and supply chain team and ensures the seamless execution of supply chain systems & processes to maximise efficiency for the UK & Ireland business.You will act as a key support for the UK business to promote the brand position and achieve the brand vision - to become a...
-
Customer Service Executive
2 weeks ago
London Area, United Kingdom Lacoste Full timeAbout this role: The Customer service executive works as part of the broader merchandising and supply chain team and ensures the seamless execution of supply chain systems & processes to maximise efficiency for the UK & Ireland business. You will act as a key support for the UK business to promote the brand position and achieve the brand vision - to become...
-
Customer Service Executive
2 months ago
London Area, United Kingdom Lacoste Full timeAbout this role:The Customer service executive works as part of the broader merchandising and supply chain team and ensures the seamless execution of supply chain systems & processes to maximise efficiency for the UK & Ireland business.You will act as a key support for the UK business to promote the brand position and achieve the brand vision - to become a...
-
Customer Service Executive
4 weeks ago
London Area, United Kingdom Elbrus Office & Professional Full timeJob Title:French Speaking Customer Service ExecutiveLocation:West End, London (Hybrid model available after 3-month probation)Salary:Highly Competitive + BonusAbout the Company:Our forward-thinking client has developed a cutting-edge investment platform that allows for the secure holding and storage of precious metals, including Gold, outside the traditional...
-
Customer Service Executive
4 weeks ago
London Area, United Kingdom Elbrus Office & Professional Full timeJob Title:French Speaking Customer Service ExecutiveLocation:West End, London (Hybrid model available after 3-month probation)Salary:Highly Competitive + BonusAbout the Company:Our forward-thinking client has developed a cutting-edge investment platform that allows for the secure holding and storage of precious metals, including Gold, outside the traditional...
-
Customer Service Resource Coordinator
1 day ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Resource Coordinator
1 day ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Operations Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Operations Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Resource Coordinator
52 minutes ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
-
Executive Director of Customer Experience
2 weeks ago
London, Greater London, United Kingdom Space Executive Full time{"h1": "Customer Success Leadership Opportunity at Space Executive", "p": "At Space Executive, we're shaping the future of online payments with our innovative Open Banking-powered solutions. As a key member of our leadership team, you'll play a pivotal role in driving customer success and growth across our expanding client base.", "ul": ["Lead a...
-
Executive Director of Customer Experience
2 weeks ago
London, Greater London, United Kingdom Space Executive Full time{"h1": "Customer Success Leadership Opportunity at Space Executive", "p": "At Space Executive, we're shaping the future of online payments with our innovative Open Banking-powered solutions. As a key member of our leadership team, you'll play a pivotal role in driving customer success and growth across our expanding client base.", "ul": ["Lead a...
-
Customer Service Executive
4 days ago
London Area, United Kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling...
-
Customer Service Executive
3 days ago
London Area, United Kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling...
-
Customer Service Executive
3 days ago
London Area, United Kingdom Nyetimber Full timeNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine; we were the first to grow the renowned grape varieties Chardonnay, Pinot Noir and Pinot Meunier in England exclusively for producing sparkling...
-
Account Executive
1 month ago
London Area, United Kingdom Space Executive Full timeAbout Us: We are an award-winning SaaS company within the compliance and identify verification space. By offering seamless integrations, robust security, and a streamlined user experience to help organizations mitigate risks, we enable our customers to verify identities, conduct KYC/AML checks, and ensure regulatory compliance efficiently. We are seeking a...
-
Account Executive
1 month ago
London Area, United Kingdom Space Executive Full timeAbout Us:We are an award-winning SaaS company within the compliance and identify verification space. By offering seamless integrations, robust security, and a streamlined user experience to help organizations mitigate risks, we enable our customers to verify identities, conduct KYC/AML checks, and ensure regulatory compliance efficiently. We are seeking a...
-
Account Executive
1 month ago
London Area, United Kingdom Space Executive Full timeAbout Us:We are an award-winning SaaS company within the compliance and identify verification space. By offering seamless integrations, robust security, and a streamlined user experience to help organizations mitigate risks, we enable our customers to verify identities, conduct KYC/AML checks, and ensure regulatory compliance efficiently. We are seeking a...
-
Director of Customer Service
3 months ago
London, United Kingdom Financial Ombudsman Service Full timeLooking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Director of Customer Service - Could you be our next Director of Customer Service?_ - Contract: Permanent_ - Working hours: _Our permanent hybrid policy will see us all working at least four days in the office across the...
-
Customer Financial Services Professional
7 days ago
London, Greater London, United Kingdom 3R Truck Service Full timeCustomer Service Executive OpportunityWe are seeking a highly skilled Customer Service Executive to join our team at 3R Truck Service. As a leading asset finance specialist, we offer a collaborative environment and a hybrid work model to support work-life balance.Key Responsibilities:Provide exceptional customer service, handling telephone enquiries from...
