Housing Options Advisor
3 weeks ago
Position: Housing Options Advisor
Contract: Temporary, 3-month contract with the possibility of an extension.
Possibility of Extension: Yes, based on performance
Pay Rate: £21.00 per hour (PAYE)
Working Hours: 35.00 hours per week, Monday to Friday, 08:45 - 17:00
Location: SM4 5DX
Job Purpose:
To interview and assess homeless people
To prevent homelessness by promoting housing options
To determine whether applicants are owed a statutory duty under the 1996 Housing Act, Part 7 as amended
To advise those who are threatened with homelessness to prevent homelessness
To assess the entitlements of single non-priority homeless people and give them statutory advice and assistance
To participate in and help develop outreach work, such as advice surgeries
To provide advice to private sector tenantsKey Responsibilities:
To interview customers, to assess whether homelessness can be prevented in any way
To assess whether those who are threatened with homelessness qualify for private sector options, based on the likelihood of their meeting the criteria for the full housing duty under the Housing Act Part 7 as amended
To explain housing options clearly and lawfully to qualifying customers and to promote the idea, to interest as many customers as possible
To negotiate with applicants and explain the benefits of taking up housing options in a positive way
To complete interview notes and forms correctly
To administer a caseload of options cases and ensure they are progressed efficiently
To investigate homelessness applications to recommend whether a statutory duty is owed to the applicant under the supervision of the senior officer
To interview applicants and take detailed statements concerning their eligibility, priority need, homelessness, intentional homelessness and local connectionQualifications and Experience:
Previous experience in housing management or related field is preferred.
Understanding of housing laws, regulations, and policies.
Strong interpersonal and communication skills.
Problem-solving abilities and a proactive approach to challenges.
Proficiency in using housing management software.
Ability to work independently and as part of a team.
Relevant qualifications in housing or a related discipline are a plus.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying
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