TEMPORARY SUMMER

3 months ago

Ringwood, United Kingdom The Work Shop Resourcing Ltd Full time
Summer Temp -Hybrid Customer Service Advisor - £11.55 per hour - Ringwood
No evenings or weekends Mon - Fri - 9-5.30
Our clients based in Ringwood are one of the leading outsourced contact centre service providers in the world. They are looking for a Contact Centre Consultant to join their friendly and sociable team. This is a great opportunity for someone looking to grow and develop in a professional and fun office environment.
Duties & Responsibilities:
You will be communicating directly with customers on the phone, and email. The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally.
Skills & Requirements:
* Confident with IT systems, basic knowledge of Excel and Word is beneficial
* Previous customer service experience beneficial but not essential
* Excellent telephone manner
* Excellent numeracy and literacy
* Excellent customer service skills
* Good analytical, decision making and problem solving abilities
* Previous call centre/back office experience (desirable)

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