Customer Care Administrator

4 weeks ago


Swillington Common, United Kingdom Bellway Homes Full time
Customer Care Administrator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application form can be reviewed.
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Yorkshire Division is looking to recruit a Customer Care Administrator to join the Division’s Customer Care team.
The Role
This role reports of the Division’s Head of Customer Care.
Principal accountabilities of the role include:
* Maintain and update the relevant Customer Care log/monitor.
* Provide administration support for the Department, such as, handling and responding to all customer correspondence, collate site/sales paperwork, filing etc.
* Assist in the liaising between sub-contractors and the Division to ensure maintenance requests are carried out, check invoices and forward for payment. Arrange contra-charges where necessary.
* Liaise with Buying department regarding order materials as and when required.
* Follow up and audit trail for completion paperwork.
* Send welcome pack / letter following legal completion.
* Liaise with Site Managers to ensure that remedial works are completed within timescales.
* Update weekly reports and distribute to relevant personnel.
* Keep accurate records ensuring files are kept up-to-date.
Experience, Qualifications and Skills
Experience
* Experience of working as an Administrator in a fast paced environment.
* Experience of working within the construction or house building sector is desirable.
Qualifications and Training
* GCSE Maths and English – Grade 4+ (or equivalent)
Skills and Aptitude
* Effective listening skills
* Ability to liaise with internal and external personnel
* Good administration skills
* Able to work to deadlines in a fast paced environment
* Ability to work on own initiative
* Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)
* Committed to diversity and inclusion
The Role and Working Conditions
* Willing to be flexible in respect to day to day duties and hours worked
* Ability to travel to all development sites, including the divisional office
In return we can offer you:
* Competitive salary
* Competitive annual bonus
* Contributory pension scheme
* 25 days holiday, plus bank holidays
* Holiday purchase scheme
* Access to discounts and benefits portal
* ShareSave Scheme
* Cycle to Work Scheme
* Life assurance
We reserve the right to close this vacancy if a large volume of applications are received

  • Swillington Common, United Kingdom Bellway Homes Full time

    Customer Care Co-ordinatorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects...

  • Site Administrator

    2 weeks ago


    Swillington Common, United Kingdom Edge Careers Full time

    Location: Leeds Role Purpose You’ll support and administer the registration and distribution of documentation between construction project team members, designers, supply chain and clients on a large high rise project, initially in Leeds. Administration and Support Provide administrative guidance and support to the Operational site team, including but...

  • Site Administrator

    2 weeks ago


    Swillington Common, United Kingdom Edge Careers Full time

    Location: LeedsRole PurposeYou’ll support and administer the registration and distribution of documentation between construction project team members, designers, supply chain and clients on a large high rise project, initially in Leeds.Administration and SupportProvide administrative guidance and support to the Operational site team, including but not...


  • Swillington Common, United Kingdom Nationwide Specialist Services Full time

    Sales Invoicing Administrator at The NSS GroupColton, Leeds. LS15Part of FinanceAbout NSSNSS Group is a specialist services supplier. From building maintenance to window and technical cleaning, platform hire and equipment testing – self-delivered services, anywhere in the UKOur team of directly employed operatives is the UK’s No.1 market leader and the...

  • Site Administrator

    2 weeks ago


    Swillington Common, United Kingdom Edge Careers Full time

    Location: LeedsRole PurposeYou'll support and administer the registration and distribution of documentation between construction project team members, designers, supply chain and clients on a large high rise project, initially in Leeds.Administration and SupportProvide administrative guidance and support to the Operational site team, including but not...


  • Swillington Common, United Kingdom Vistry Group PLC Full time

    In a Nutshell…We have a fantastic opportunity for a Customer Service Technician to join our team within Vistry East Yorkshire, at our office in Leeds and supporting sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines...


  • Swillington Common, United Kingdom Vistry Group PLC Full time

    We have a fantastic opportunity for a Customer Service Technician to join our team within Vistry East Yorkshire, at our office in Leeds and supporting sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the...


  • Swillington Common, United Kingdom Vistry Group Full time

    We have a fantastic opportunity for a Customer Service Technician to join our team within Vistry East Yorkshire, at our office in Leeds and supporting sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the...


  • Engine Common, United Kingdom Care UK Full time

    Welcome to Ladden View, a new luxury Care Home located in the beautiful town of Yate, opening in Autumn 2024.Ladden View is the latest care home to form part of the Care UK family which in 2023, won large residential care provider of the year. If you would like to work for a multi award winning care provider who supports its managers to achieve their...

  • Construction Director

    4 weeks ago


    Swillington Common, United Kingdom Bellway Homes Full time

    Construction DirectorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference...

  • Sales Advisor

    4 weeks ago


    Swillington Common, United Kingdom Vistry Group Full time

    We have a great opportunity for a Sales Consultant to join our team within Vistry East Yorkshire, at our Longfields site in Beverley, Hull. As our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey, take ownership for the sales process with customers,...


  • Swillington Common, United Kingdom Vistry Group Full time

    We have a great opportunity for an Assistant Site Manager to join our team within Vistry East Yorkshire, at either our Garforth or Skelton sites in Leeds. As our Assistant Site Manager, you will help with the day-to-day delivery of site-based project or remedial work. You will assist in the control and delivery of construction projects to meet customer...

  • Recruitment Resourcer

    3 weeks ago


    Swillington Common, United Kingdom Jo Holdsworth Recruitment Full time

    Our client, UK’s leading recruitment consultancy in primary care are looking to expand their Veterinary team with the addition of a Recruitment Resourcer. We are looking for a driven, process driven and methodical candidate to support the consultants in day-to-day search activities. This role would be suitable for a graduate looking to start a rewarding...

  • Recruitment Resourcer

    3 weeks ago


    Swillington Common, United Kingdom Jo Holdsworth Recruitment Full time

    Our client, UK’s leading recruitment consultancy in primary care are looking to expand their Veterinary team with the addition of a Recruitment Resourcer. We are looking for a driven, process driven and methodical candidate to support the consultants in day-to-day search activities. This role would be suitable for a graduate looking to start a rewarding...

  • Site Manager

    4 weeks ago


    Swillington Common, United Kingdom Vistry Group Full time

    We have a fantastic opportunity for a Site Manager to join our team within Vistry East Yorkshire, at our site in Thirsk. As our Site Manager, you will organise resources and to direct the management of designated development projects to achieve progressive project completion to quality and specification and on budget.Let's cut to the chase, what's in it for...


  • Swillington Common, United Kingdom N-Gen Energy Solutions Limited Full time

    Summary: We have a fantastic opportunity for a highly organised and experienced Quantity Surveying Professional with a strong attention to detail to join our expanding team at N-Gen UK, based at Thorpe Park in Leeds, West Yorkshire. The successful applicant will form part of a close knit, dynamic Commercial Team and will work with and support other project...


  • Swillington Common, United Kingdom N-Gen Energy Solutions Limited Full time

    Summary: We have a fantastic opportunity for a highly organised and experienced Quantity Surveying Professional with a strong attention to detail to join our expanding team at N-Gen UK, based at Thorpe Park in Leeds, West Yorkshire. The successful applicant will form part of a close knit, dynamic Commercial Team and will work with and support other project...


  • Farnham Common, United Kingdom Help in Hearing Full time

    Help in Hearing, a leading independent hearing clinic, that has been providing expert audiology and clinical ear care for 20 years, is excited to be recruiting a Front of House Administrator to join our team. Day-to-day duties will include meeting and greeting patients, carrying out administration tasks, answering electronic and telephone enquiries as well...


  • Engine Common, United Kingdom Oakford Technology Full time

    IT Network Administrator | Yate, Bristol BS37 7LB | Full Time | Up to £28,000 We are Team Oakford – a market-leading team of 60+ colleagues looking after schools and businesses who benefit from our managed services and cloud solutions. We can supply almost everything our customers may need – from IT consultancy, projects and support… to tea and...


  • Swillington Common, United Kingdom N-Gen Energy Solutions Limited Full time

    Summary:We have a fantastic opportunity for a highly organised and experienced Quantity Surveying Professional with a strong attention to detail to join our expanding team at N-Gen UK, based at Thorpe Park in Leeds, West Yorkshire.The successful applicant will form part of a close knit, dynamic Commercial Team and will work with and support other project...