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Service Operation Engineer

4 months ago

Saint Clears, United Kingdom Spectrum Fibre Limited TA Ogi Full time
Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales.
For many years, we've been providing mainstream internet and IT services as Spectrum Internet and Net Support UK. We rebranded to Ogi in 2021 to represent our dedication to Welsh communities and received a significant multi-million-pound investment to deliver a large-scale and ambitious rollout of full fibre internet across South Wales.
We are looking to add to our Install Engineer crews across South West Wales ; working to ensure the delivery of assigned fibre installations.
About you…
This is a full time, permanent role and we’re looking for people with different levels of skill from junior through to senior, with experience in a similar type of role, providing fibre installation services within customer premises (residential and business customers).
You should be Health & Safety conscious and have great attention to detail, as well as -
* Experience & knowledge of fibre including FTTP installation, fibre blowing & splicing
* Excellent communication skills to deal effectively and professionally with customers.
* Proactive attitude in the resolution of engineering obstacles, conferring with management & ensure compliance processes and procedures
* Flexibility to undertake works outside core working hours.
* Awareness & understanding of BT Open reach network and PIA
* Network build understanding - Ducts & poles, be able to read a plan drawing
* Awareness and understanding of COSHH
We’re also looking for certifications including -
* NRSWA – unit 2 signing, lighting & guarding
* N28
* SA001 safety overhead
* SA002 safety underground
* IPAF
* S7 PIA Sub Duct and Cable Installation Underground
* S8 PIA Cable Installation Overhead
(we provide full training and certifications so if you don’t have the above but do have experience please still get in touch)
These are key roles as they support our vision to provide a customer-focused experience by delivering a quality, professional, friendly and personable service.
What you’ll be doing…
This is a full-time field-based role where you’ll be responsible for all install activities; day-to-day responsibilities will include, but not be limited to:
* Installing fibre in customer business and residential premises
* Undertaking daily checks of vehicles, tools, equipment and PPE prior to leaving the depot.
* Ensuring the customer understands the use of the WIFI and various broadband devises installed within their premises
* Undertaking all job-specific risk assessments and method statements. Report and health & Safety incidents and ‘Near Misses.’
* Carrying out underground & overhead installations
* Undertake small civils works
* Ensure the customer connection is made first time, every time and that the customer has service at the time of leaving their premises
Next Steps?
Please get in touch for a confidential chat, or to see the full job description. If you don't consider yourself as ticking all of the requirements but you think you'd be a good fit for us feel free to message for a chat too