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Contracting Manager

3 months ago


Swindon, United Kingdom Succeed Recruitment Full time
We have a fantastic opportunity for a pro-active travel industry professional to join a leading cruise specialist company as a Contracting Manager for the Europe and Middle East.
The main objective of the role is to own and negotiate the worldwide procurement of non-cruise products, with a focus being to protect core products and develop the depth and breadth of a sustainable ground portfolio that will drive business growth. To create and maintain strong contractual relationships with our client’s key suppliers, ensuring a good mix of both competitive and exclusive rate agreements.
The role will suit those with a passion for the travel sector and experience in contracting, negotiating and maintaining new supplier partnerships and in return, our client is offering up to £35,000 basic, with industry benefits.
The role is office based in Wiltshire with the potential of hybrid working. Mon – Fri, 9 – 5.30. If this role is of interest to you, please visit our website or apply online.
Role of Contracting Manager:
* Manage the briefing and contracting timetable with the Product teams, managing expectations around deadlines and budgets
* Develop and maintain key supplier relationships with jointly agreed vision and strategy.
* Drive agreements that are regularly reviewed and nurture agreements to negotiate industry leading rates and unique products.
* Develop a travel timetable to research and negotiate product briefs creating new supplier opportunities and well as strengthening current agreements.
* Monitor destination arrival statistics and seek strategic initiatives in order to drive incremental market share.
* Agree and take ownership of processes with the Operational team to ensure contracted products are operationally viable and provide an excellent customer journey.
* Develop sales, room night, rate data, year on year, competitor analysis and recommend rate requirements to help aid negotiations.
* Communicate risks and recommendations to negate to the Director team.
* Review Customer Feedback and look to ways to improve ground products and the customer journey with the product and service team.
* Manage any customer complaint escalations and drive compensation recovery where appropriate from suppliers.
* Understand the of pricing strategy, margins and volumes associated with each contracted product
* Own contracting plan to support the Up-Sell Strategy (post booking / pre departure sales)
Skills required for the role:
* A passion for the worldwide travel sector
* Experience in contracting, negotiating and maintaining new supplier partnerships
* Strong pro-active, dynamic, passionate and a team player.
* Experience in negotiation skills preferred
* Excellent verbal and written communication skills plus excellent numeric ability
* Excellent attention to detail, innovative thinker, and creative problem solver
* Ability to undertake travel abroad when required by the business
If you are interested in learning more about this Contracting Manager role, please press the apply online button now
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