Travel Consultant

Travel Consultant
This well established retail travel company have a reputation for providing a truly professional service, and their team of experts are skilled at providing a personalised approach to match customers to their dream holidays. They now have a new opportunity for a Travel Consultant to join their growing retail team. Salary of £25k to £26k plus commission with an OTE of up to circa £35k. Candidates with experience in retail sales with a passion for travel will also be considered.
Travel Consultant - Role & Responsibilities:
Provide a friendly, professional service to customers both face to face or over the phone to determine travel needs, budget and preferences.
Use sales ability to book all elements of the trip including upselling extras such as transfers, excursions, and insurance etc.
Provide advice to customers using expert knowledge of destinations, cultures, weather and activities.
Offer a customer focused after sales service, to collect payments, deal with any questions and handle any amendments & cancellations etc.
Build and maintain excellent relationships with suppliers and tour operator partners.
Conduct own research to build and main strong destination knowledge and stay abreast of industry trends.
Maintain an accurate record of bookings, payments, transactions, phone calls and meetings.
Represent the company as required to attend travel events & conferences.Travel Consultant - Skills & Experience Required:
Experience working as a travel consultant, or in retail sales with a passion for travel and / or have studied travel & tourism.
Knowledge of popular holiday destinations.
Ability to deliver high quality customer service and passion for creating exceptional travel experiences.
A genuine passion for travel, and an interest in following travel trends and events.
A positive approach with experience and success in a sales role.
Excellent communication skills, both written and verbal and numerical competence.
Exceptional customer service skills.
Strong attention to detail and accuracy skills.Travel Consultant - Additional information:
Salary dependent on experience, £24k to £26k basic plus commission, OTE up to circa £35k.
100% office based in retail travel store.
Working Monday to Friday 9 to 5.30 with 1 in 3 Saturdays 9 to 1.30 (half day off in lieu)
Regular fam tripsPlease apply for the position of Travel Consultant online or email your cv to (url removed)
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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