Customer Assistant

2 weeks ago

Kent, United Kingdom Marks & Spencer Full time
Customer Assistant - Christmas - Foods - Eclipse Park Maidstone - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Work Pattern

Week 1
Mon -05.00-11.00
Wed -05.00-11.00
Sat -05.00-11.00

Week 2
Thur -05.00-11.00
Wed -12.00-18.00
Sat -05.00-11.00

This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

  • Customer Assistant

    5 months ago

    Kent, United Kingdom Marks & Spencer Full time

    **Work Pattern** Vacancy 1 Week 1 Mon 14.00-21.30 Thur 14.00-21.30 Fri 14.00-21.30 Week 2 Tue 14.00-21.30 Wed 14.00-21.30 Sat 14.00-21.30 Vacancy 2 Week 1 Tue 14.00-21.30 Wed 14.30-21.30 Sat 14.30-21.30 Week 2 Mon 14.00-21.30 Thur 14.00-21.30 Fri 14.00-21.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers...

  • Customer Assistant

    5 months ago

    Kent, United Kingdom Marks & Spencer Full time

    **Work Pattern** Vacancy 1 Week 1 Sun 14.00-18.00 Mon 14.00-18.00 Wed 17.30-21.30 Sat 10.00-14.00 Week 2 Sun 14.00-18.00 Tue 17.30-21.30 Thur 14.00-18.00 Sat 10.00-14.00 Vacancy 2 Week 1 Sun 13.30-17.30 Tue 17.30-21.30 Thur 14.00-18.00 Sat 14.00-18.00 Week 2 Sun 13.30-17.30 Mon 14.00-18.00 Wed 17.30-21.30 Sat 14.00-18.00 **Purpose** - To deliver a...

  • Customer Relations

    6 months ago

    Kent, United Kingdom Barker Munro Full time

    **Customer relations/Complaints Executive** **£27,000 - £29,000** **Kent / Hybrid working.** Barker Munro Recruitment Ltd has two roles within the Customer relations team for this busy Claims organisation. The roles will involve assisting the Customer Relations & Compliance Manager with managing complaints, and to assist the Theft & Antifraud Manager...

  • Customer Service Representative

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    We are looking for a skilled Customer Assistant to join our team at Marks & Spencer in Maidstone, Kent. As the face of our business, you will be the voice of our customers, helping us to continually improve their shopping experience.Key ResponsibilitiesServe customers efficiently and effectively on the shop floor and at service points.Keep the store clean...

  • Customer Service Expert

    3 weeks ago

    Kent, United Kingdom Goldex Investments Group Ltd Full time

    About Our TeamWe are looking for an exceptional Assistant Manager to join our Costa Coffee team. As a key member of our store leadership team, you will play a vital role in delivering exceptional customer service and driving sales growth.Your Key ResponsibilitiesProvide outstanding customer service, ensuring a warm and welcoming environment for all...

  • Casual Customer Service Assistant

    5 months ago

    Kent, United Kingdom We Are With You Full time

    **All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.** An exciting opportunity has arisen to join our high-quality mental health services in Kent and Medway. We want to ensure that our services are designed for, and delivered to, the...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant -Christmas- Nights- Bluewater - Greenhithe, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details This job role involves (working unsocial hours/ the use of dangerous...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Operations - Hempstead Valley - Gillingham, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.Summary Operations AssistantAll the details Work Pattern Sun...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Operations - Eclipse Park - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.Summary Operations AssistantAll the details Work Patterns Thur...

  • Customer Services Coordinator Level 2

    5 months ago

    Kent, United Kingdom Redrow Full time

    Summary The Customer Services Coordinator will deliver first class service to our customers throughout the customer services process. They will assist the Customer Services Manager and Head of Customer Service in managing the department to provide a high quality service to our customers; safely, professionally and within agreed or reasonable...

  • Customer assistant-Christmas-Early mornings-Bluewater

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer assistant-Christmas-Early mornings-Bluewater - Greenhithe, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details WORK PATTERN Monday 06:00am-10:00amWednesday...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Foods - Eclipse Park - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Core shifts across the whole week, varying from...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Foods - Eclipse Park - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Sun -10.00-14.00 Mon -08.00-16.00Tues...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Foods - Eclipse Park - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Sun -10.00-14.00Mon -10.00-14.00Tues...

  • Sales Assistant

    5 months ago

    Kent, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Orpington Nugent** Contract Type: Fixed Term Working hours: 10 As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re sharing their journeys with us. **What...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Nights - Eclipse Park - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Sun -14.00-22.00 Rest of the week 16.00-00.00...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Nights - Eclipse Park - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern 22:00-07:00 across 4 days. This job role...

  • Sales Assistant

    5 months ago

    Kent, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Beckenham** Contract Type: Fixed Term Working hours: Sunday 10 - 4 As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re sharing their journeys with us. **What...

  • Customer Relations Manager

    5 days ago

    Kent, United Kingdom Margate Full time

    Customer Relations Manager Sales & Marketing - Margate Contract: Full Time Salary: £40,000 Per Annum Shift type: Days Contracted hours: We're excited to announce a new opportunity for a Customer Relationship Manager to represent our premium care homes in the Margate area. We’re seeking a driven and experienced sales...

  • Customer Assistant

    2 weeks ago

    Kent, United Kingdom Marks & Spencer Full time

    Customer Assistant - Christmas - Foods - Eclipse Park Maidstone - Maidstone, Kent Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.All the details Work Pattern Sun -07.00-11.00Mon -05.00-13.00Tue...