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Clerical Admin Assistant
4 months ago
Role: Clerical Admin Assistant
Reports to: Office Manager
Hours: Part time 17.5 hours ( Wednesday 1.30pm- 5pm, Thursday and Friday all day)
Contract: 19th of June - 26th of July, 12th of August - 23rd of August
Salary: £29,815
Location: Birmingham City centre (near Birmingham Snow Hill Station)
Job responsibilities:
To work collaboratively to provide the full range of general administrative, clerical, and technical services to the regional staff team, to support and ensure the timely and efficient delivery of regional services to members.
To assist regional staff in arranging, preparing for, and servicing a variety of regional meetings, events, and courses, both in-house and externally.
To maintain up to date hard copy and electronic filing systems and databases within the office and generate reports as requested.
To maintain familiarity with the functions, priorities, and campaigning activities.
Respond appropriately to incoming phone calls and correspondence and to ensure that those making contact with the office are directed to the appropriate source for advice.
To provide timely and effective clerical support for senior regional staff.
To collate information and produce spreadsheet reports from the membership system and elsewhere to inform and support the work of senior regional staff.Skills:
Ability to manage information appropriately and to observe confidentiality.
Ability to maintain up to date and accurate data in relevant electronic and hard copy systems.
Good administrative and organisational skills.
Ability to evaluate information to effectively process member enquiries.
Clear and approachable telephone manner.
Ability to run system processes and provide reports in a range of formats.
Ability to provide a high standard of member service.
Excellent word processing and keyboard skills.
Good IT skills including Microsoft Office Suite, in particular MS Word, outlook, excel, and PowerPoint.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout