Hazardous Waste Customer Coordinator

3 weeks ago

Wolverhampton, United Kingdom Veolia Full time
Salary: Competitive plus Veolia benefits
Hours: Monday - Friday 40 hours per week
Location: Veolia, Four Ashes, Wolverhampton, WV10 7DG
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
25 days of annual leave plus bank holidays
Access to our company pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
Working within Veolia's hazardous waste customer services department
Processing customer enquiries and bookings
Dealing with internal and external customer queries relating to the disposal of Hazardous Waste
Compliance with all Health and Safety policies and procedures and ensure that calls from customers are dealt with swiftly and effectively
Ensuring the correct information is provided to customers including, quotations, booking of transport, inputting waste details and order labels
All data is entered into Salesforce system
What we're looking for;
Previous telephone customer service experience is essential
Excellent communication skills both verbal and written
Computer literate and experience using Salesforce is desirable
Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully

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