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Facilities Administrator

3 months ago


Manchester, United Kingdom ISS Facility Services UK Full time
The Colleague Services Coordinator (CSC) plays a key role in managing site specifications, including but not limited to building maintenance, cleaning, associated services, helpdesk, meeting room services, and service management for our client's buildings.

Job Description

The successful candidate will oversee these aspects, ensuring that all colleagues receive service excellence while working within their workplace.

You will be the go-to person for bringing solutions to issues onsite, ensuring that the team has the right tools and equipment to perform their duties effectively.

The CSC will uphold standards, act as an ambassador for our client, and maintain a high level of service across the estate.

If you're ready to take on this challenging and rewarding role, we encourage you to apply now

Key Responsibilities

Manage site specifications to include but not limited to, building maintenance, cleaning & associated services, helpdesk, meeting room services and service managementnBe the go-to person and bring solutions to issues onsitenEnsure the team have the right tools and equipment to perform their dutiesnInput of all payroll requirements (Basic, overtime, Holiday, Sick leave etc)nTake responsibility for the H&S systems ensuring best practise and SSOW are being adhered tonPerform relevant audits and ensure contractually obligated monthly audits are being completed with information shared on actions for completionnSupport and encourage ideas for innovation (recycling, reducing, re-use and better ways ofnworking)nCollaborate with other service partners including the events team to deliver a seamless experiencenManage and assess performance across the team

Professional and Personal Competencies/Qualifications

IOSH or NEBOSH (preferred)nGood general level of education, preferably to higher education level.nIdeal professional qualifications & memberships (eg. MBIFM)nExperience in facilities management in a corporate environmentnFirst AidernStrong customer and client focus with a passion for delivering excellent customer servicenAble to work out of hours to support service delivery needs as necessarynAbility to motivate, lead and develop peoplenAbility to interface across all levels of the organisationnA friendly and approachable demeanournInquisitive – being interested and curious in workplace environmentnTeam playernAbility to build relationships quicklynProactive

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing