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Membership Administrator

4 months ago

Camden Area, United Kingdom Illuminate Recruitment Ltd Full time
Membership Administrator - 12mth FTCn15 - 16 hours per week (flexible)nHybrid role with flexible on-site requirements.

We are seeking an experienced administrator to join a small but effective Membership and Registration team. This role supports a broad range of tasks, including member services, subscriptions, accreditation, registration, and general administration.

The Successful Candidate

You will be a natural organizer with strong attention to detail and the ability to manage a variety of tasks. Being a motivated self-starter is essential, as you will be working as part of a small core team and expected to take responsibility for your own workload and prioritize accordingly. The successful candidate will be a team player and comfortable communicating with professionals from various industries.

Key Responsibilitiesn- Provide general support via phone and email to members.n- Process membership upgrades, cancellations, and payments.n- Upload documentation and update/maintain internal tracking documents.n- Collaborate with volunteers and staff to arrange assessments and provide administrative support.n- Process new membership applications.n- Help maintain and update the Membership Database.n- Organize and administer annual subscription activities.n- Organize and administer annual Continuing Professional Development (CPD) audit activities.n- Provide general support for Registration and Accreditation processes.n- Perform other reasonable tasks as required.

Key Skills and Competenciesn- Excellent English: Both written and spoken.n- Clear Writing: Ability to communicate clearly and effectively in writing.n- Relationship Building: Capable of building and maintaining positive professional relationships.n- Adaptability: Flexible and adaptable to changes in workload and priorities.n- ICT Proficiency: Excellent ICT skills.n- Team Player: Enjoy working as part of a small team.n- Task Ownership: Able to take ownership of tasks from beginning to end.n- Organization and Detail Orientation: Highly organized with excellent attention to detail.