![Kering SA](https://media.trabajo.org/img/noimg.jpg)
GUCCI Client Advisor
4 weeks ago
GUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580
Summary
Stop just dreaming. Start dream-making with usGucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your unique talents are empowered. Read on to find out more
Role mission
We are looking for Client Advisors to join our team in Heathrow on a full time basis.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Job Description
Key accountabilities
Driving sales
- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities.
- Collects meaningful customer information throughout the client journey to feed into the CRM system.
- Effectively uses cross- and upselling techniques to maximize sales opportunities.
- Guides and influences the client to make the best possible decision to buy the right product.
Client experience
- Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques.
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store.
- Engages with clients to uncover purchase motivations by asking good questions and listening to clients.
- Selects the right products to the client needs and benefits. Upsells and cross-sells using appropriate sales techniques.
- Develops local and international client base and seeks to recruit and develop top clients.
Product and Customer Knowledge
- Using knowledge of Gucci and our products, engages with the clients using storytelling.
- Has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients’ typology in order to come up with the best possible solutions for our clients.
- Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (Theatre, arts, travel, etc)
- Combines styling knowledge with the ability to mix-and-match products to best serve the client.
Store operations
- Has a sound understanding of back of house procedures and operations.
- Knows how to handle products effectively, manage transactions, payment processes and general store administration (eg invoice signing, …)
- Is aware and executes visual merchandising standards in line with guidelines.
- Understands how the store operates and how to best contribute to the overall functioning of the store.
Key Requirements
- Experience in working in a fast-paced and high-end luxury brand (goods or services)
- Proven track record in building and maintaining strong relationships with clients.
- Strong track record of individual performance, delivering results beyond expectations.
- Passion for and sound knowledge about Gucci and luxury fashion.
- Advanced knowledge in Ready-to-Wear styling and wardrobe mastery.
- Fluent in English.
- Ability to work varied hours/days, including weekends, and holidays as needed.
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
Job Type
RegularStart Date
2022-05-09Schedule
Full timeOrganization
Gucci Ltd. About KeringA global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
#J-18808-Ljbffr-
GUCCI Client Advisor
4 weeks ago
Hounslow, Greater London, United Kingdom Kering SA Full timeGUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580 Summary Stop just dreaming. Start dream-making with us! Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your...
-
GUCCI Client Advisor
4 weeks ago
Hounslow, Greater London, United Kingdom Kering SA Full timeGUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580 Summary Stop just dreaming. Start dream-making with us! Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your...
-
Holiday Advisor
4 weeks ago
Hounslow, United Kingdom Kering SA Full timeGUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580 Summary Gucci is a one-of-a-kind place in which to express yourself, being who you are. We are looking for Client Advisors to join our team in Heathrow on a...
-
Holiday Advisor
4 weeks ago
Hounslow, Greater London, United Kingdom Kering SA Full timeGUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580 Summary Gucci is a one-of-a-kind place in which to express yourself, being who you are. We are looking for Client Advisors to join our team in Heathrow on...
-
Holiday Advisor
4 weeks ago
Hounslow, Greater London, United Kingdom Kering SA Full timeGUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580 Summary Gucci is a one-of-a-kind place in which to express yourself, being who you are. We are looking for Client Advisors to join our team in Heathrow on...
-
Client Advisor
4 weeks ago
Hounslow, United Kingdom Careers Site Full timeLouis Vuitton are seeking a professional and enthusiastic Client Advisor to join their team. As a Client Advisor, you will be an ambassador of the Louis Vuitton Brand, ensuring that every Client is treated according to the Louis Vuitton promise. Similarly, the role will involve striving to discover Clients’ every need, and to guide them across the Brand....
-
Client Advisor
3 weeks ago
Hounslow, United Kingdom Careers Site Full timeTiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 187 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon...
-
Client Advisor
3 months ago
Hounslow, United Kingdom Careers Site Full timeBurberry are looking for an enthusiastic Client Advisor who will be at the forefront of the iconic brand as part of a dynamic team. Burberry’s retail team are passionate and represent everything the brand stands for - world class service, brand quality, superb merchandising, knowledgeable associates that provide a luxury experience to every Burberry...
-
Client Advisor
1 week ago
HOUNSLOW, United Kingdom LOUIS VUITTON MALLETIER Full timePoste Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with the ability to clientele effectively and create bespoke experiences for their clients, to join our Dublin team.
-
Client Advisor
1 week ago
Hounslow, Greater London, United Kingdom LOUIS VUITTON MALLETIER Full timePosteLouis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with the ability to clientele effectively and create bespoke experiences for their clients, to join our Dublin team.
-
Senior Client Advisor
4 weeks ago
Hounslow, United Kingdom Careers Site Full timeLouis Vuitton are seeking a professional and enthusiastic Senior Client Advisor to join their team. As a Senior Client Advisor, you will be an ambassador of the Louis Vuitton Brand, ensuring that every Client is treated according to the Louis Vuitton promise. Similarly, the role will involve striving to discover Clients’ every need, and to guide them...
-
Client Advisor
7 days ago
Hounslow, Greater London, United Kingdom BURBERRY Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...
-
Client Advisor
2 weeks ago
Hounslow, Greater London, United Kingdom LOEWE Full timePoste Created in Spain in 1846, LOEWE approaches 175 years as one of the world's major luxury houses. Since 2013, under LOEWE's creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant...
-
Client Advisor
4 weeks ago
Hounslow, Greater London, United Kingdom LOEWE Full timePosteCreated in Spain in 1846, LOEWE approaches 175 years as one of the world's major luxury houses. Since 2013, under LOEWE's creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant...
-
Future Opportunities
2 months ago
Hounslow, United Kingdom Burberry Limited Full timeBurberry is always on the lookout for Client Advisors to join our teams in our stores in Heathrow. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion...
-
Future Opportunities
2 months ago
Hounslow, United Kingdom Burberry Limited Full timeBurberry is always on the lookout for Client Advisors to join our teams in our stores in Heathrow. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion...
-
Client Advisor
7 days ago
HOUNSLOW, United Kingdom BURBERRY Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...
-
Client Advisor
5 days ago
Hounslow, United Kingdom BURBERRY Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...
-
BOTTEGA VENETA
4 weeks ago
Hounslow, United Kingdom Bottega Veneta UK Co Ltd. Full timeDescription We are currently seeking a Client Advisor who will report to the Assistant Store Manager as part of our dynamic team in Harrods. YOUR OPPORTUNITY The Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand in order to build strong relationships with them and to create...
-
Parts Advisor
2 weeks ago
Hounslow, United Kingdom theo Full timeAre you a successful Parts Advisor looking for a new challenge? Discover an amazing opportunity with a Prestige main Dealership! Automotive Parts Advisor - Heathrow Salary: Basic £28,000 + Bonus OTE £34,000 Theo is currently seeking to recruit an experienced Parts Advisor to join our Client in Heathrow. Experience in a Motor-trade Parts Advisor position...