IT Apprenticeship

2 weeks ago


Wythenshawe, United Kingdom Baltic Apprenticeships Full time

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Baltic Apprenticeships are thrilled to be partnering with a successful school trust who is seeking a talented and motivated individual to join their team as an IT Apprentice. This is a fantastic opportunity to gain hands-on experience, working in a school as an IT Technician alongside seasoned professionals, and develop a strong foundation for a successful career in the IT industry.


The Trusts vision is to provide exceptional education for children from any background so that they become happy, confident adults with excellent academic knowledge and qualifications. They are committed to fully comprehensive education and working in and around Greater Manchester to provide inspiring, memorable schooling for all its students.


There is no better place to kick-start your career within IT than a school environment, they are dedicated to shaping your future, offering full support along the way to become an effective IT Support Technician.


You will be an essential part of the team as an IT Apprentice, responsible for offering IT Support to the schools within the trust, help with installing networks, hardware and software, managing the setup of classroom equipment and so much more to enhance your skills to reach your true potential


In this role, youll work towards your delivered by our expert training team at Baltic Apprenticeships.


A Typical Day in the Job:


  • To provide specialist technical IT support across Trust Academies including the development and maintenance of infrastructure / resources and to provide general support to staff and pupils -this will be located at 3 different schools within the trust.
  • Under the direction of the Head of IT Services support the installation, maintenance, availability and security of the Trust-wide network, hardware, and software.
  • To make a key contribution to the development of and support provided by the IT Services Team across all schools through the provision and delivery of a highly effective service.
  • To monitor and respond to all tickets which are logged via the helpdesk across relevant sites. Initially resolving tickets with guidance from the IT Engineer but ultimately progressing to working independently and escalating only more complex tickets to the IT Services Team.
  • To manage and assist as necessary in the setup of audio-visual equipment, as needed in assemblies, school performances, etc.
  • Maintenance of staff devices, ensuring both software and hardware are working so lessons can be delivered.

Full training and support will be provided by your workplace mentor and from the Baltic team.


Salary, Hours&Benefits:


  • Salary - £22.366
  • Salary increase on year 1 if performing well to £23,114
  • Monday - Friday 8 AM - 3:30 PM
  • Annual Leave - Work through term time. 30 days worked throughout the year over half term with the rest off.
  • Commitment to continuous professional development for all colleagues
  • Membership to Bupa Level 1 Health Plan which allows employees to claim money back for a range of health expenses such as prescriptions and dental treatments
  • Access to counselling, financial, legal and personal advice provided through either our free Bupa or Health Assured Employee Assistance Programme (EAP) including confidential 24 hour support
  • Cycle scheme access
  • Local Government Pension Scheme (LGPS) contributions and Teacher Pension Scheme (TPS) contributions


Desired Qualities, Skills and Knowledge:


  • Confident individual who can communicate effectively
  • Interest in developing and motivated to learn and grow
  • Passion for IT
  • Enthusiastic about learning
  • Grade 4/C in Maths & Grade 5/C in English GCSE


Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.


Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.


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