Server - Hospitality - Premium Casual Dining

3 weeks ago


Liverpool, United Kingdom Mansell Consulting Group Ltd Full time
Based in the vibrant heart of Liverpool's city centre, our client's establishment, known for its delectable offerings, is a cherished destination for locals and visitors alike. With a dedication to culinary excellence and exceptional service, they strive to create memorable experiences for all who walk through the doors. 
 
Job Description:
 
As a Server/Waitress in our clients pizza restaurant, you play a vital role in creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and efficient service contribute to the overall satisfaction of our diners.
 
Key Responsibilities:
Customer Service:
Greet and seat guests in a friendly and welcoming manner.
Take orders, provide menu recommendations, and answer customer inquiries with enthusiasm.
Order Fulfillment:
Efficiently relay customer orders to the kitchen, ensuring accuracy and timeliness.
Serve food and beverages promptly, addressing any special requests or dietary considerations.
Table Maintenance:
Ensure tables are set and maintained to the restaurant's standards.
Clear and clean tables promptly, preparing them for the next guests.
Upselling:
Promote additional menu items, specials, and desserts to enhance the overall dining experience.
Suggest beverage pairings to complement pizza selections.
Cash Handling:
Process customer payments accurately, handling cash and electronic transactions.
Provide change and receipts promptly.
Team Collaboration:
Work closely with kitchen staff and other servers to coordinate order delivery and maintain efficient service.
Communicate effectively with colleagues to ensure a smooth flow of operations. Qualifications:
Previous experience as a server or waitress is preferred but not mandatory; training will be provided.
Strong customer service skills with a friendly and approachable demeanor.
Ability to multitask and work in a fast-paced environment.
Knowledge of the menu items, including pizza varieties and ingredients, is a plus. Hours: Flexible hours from 8am until 11pm are required. The shift patterns continually change, so will not suit applicants with additional commitments. 
 
Immediate Interviews and Trials Offered.
 
We are looking to fill 3 full-time positions as soon as possible.
 
If you enjoy providing excellent customer service, thrive in a bustling restaurant environment, and have a positive attitude, we encourage you to apply for the Server/Waitress position. 
 
Please submit your CV in the first instance and one of our team will be back to you within 48 hours. 
 
#MCG1
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