Field Service Engineer

1 month ago

Staffordshire, United Kingdom John Charles Limited Full time
Job Title: Field Service Engineer
Location: Stoke-on-Trent & Telford 
Company: Leading Forklift Manufacturer
 
About The Company: A globally recognised leader in forklift manufacturing, known for our high-quality products and commitment to innovation. They are seeking a skilled and motivated Field Service Engineer to join their team, covering the Stoke-on-Trent and Telford areas. This is a fantastic opportunity to work with a market-leading brand and provide exceptional service to our customers.
 
Key Responsibilities:
Perform diagnostics, repairs, and maintenance on forklifts and other materials handling equipment at customer sites.
Troubleshoot mechanical, electrical, and hydraulic systems to ensure optimal performance of equipment.
Provide preventative maintenance services to minimise downtime for customers.
Maintain accurate service records and complete all required paperwork.
Build and maintain strong relationships with customers, delivering exceptional service and support.
Ensure compliance with health and safety regulations during all service operations.
Work independently and manage your own schedule efficiently. Qualifications and Skills:
Proven experience as a Field Service Engineer or in a similar role (experience with forklifts or plant equipment is advantageous).
Hold a qualification in Mechanical engineering or related field. 
Strong knowledge of mechanical, electrical, and hydraulic systems.
Excellent problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Good communication skills and a customer-focused attitude.
Valid UK driving license. What's On Offer:
Competitive salary based on experience.
Company van, tools, and equipment provided.
Opportunities for training and career development.
Door to door and enhanced overtime rates. 
Pension scheme and additional benefits

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