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Property FM

4 months ago

Stratford and New Town, United Kingdom Pertemps London Full time
Facilities & Property Asset Manager
Salary: £60,000
Location: Hybrid - 4 days office (East London, close to Stratford), 1 day home
Are you an experienced Facilities & Property Asset Manager with a passion for excellence? If so Join this leading housing company situated in East London and play a vital role in maintaining and developing their facilities and asset management services.
Role Overview: You will oversee a growing portfolio of residential projects across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount.
Key Responsibilities:
" Manage overall services provided within the facility.
" Procure, project manage, supervise, and coordinate contractor work and service contracts/suppliers.
" Inspect completed work, address deficiencies, and produce detailed reports.
" Prepare tender documents for maintenance and facilities management contracts.
" Supervise their term partnering maintenance contract for all buildings and homes.
" Oversee defects works, liaising with Development and Construction teams, managing works under defects liability periods.
" Lead their energy centre strategy, maintaining communal facilities, heat networks, and managing energy procurement and billing compliance.
" Develop Asset Management systems for long-term maintenance and refurbishment.
" Collaborate with the new homes team on future developments and project handovers.
" Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal.
" Produce monthly and quarterly reports on service efficiency and budget performance.
" Adopt efficient procurement practices for maximum value for money.
" Maintain comprehensive records to ensure a 'Golden thread' in asset data.
" Conduct post-work inspections.
" Implement customer surveys following repairs.
" Plan space allocation and resource utilisation for new or reorganised buildings.
" Respond to emergencies and urgent issues.
" Develop annual maintenance and service budgets, assisting with service charge forecasts.
" Ensure proper care and landscaping of surrounding grounds.
" Interview and hire facility employees and contractors as needed.
Knowledge, Skills, and Abilities:
" 5+ years of facilities or asset management experience in the residential and real estate market.
" Degree in Construction, Project Management, Facilities Management, or a related field.
" Strong understanding of current and future Building Safety requirements.
" Excellent organisational skills in a dynamic facilities management environment.
" Proven track record of delivering high-quality customer service and satisfaction.
" Strong project management skills.
" Analytical and problem-solving abilities.
" Solid understanding of public procurement and negotiation skills.
" Excellent interpersonal, relationship-building, and networking skills.
" Ability to multitask and prioritise workloads effectively.
" Strong presentation skills and inclusive meeting management.
" Confident decision-making.
" Excellent time management.
" Team player with leadership and motivational skills.
" Clear and concise writing skills for handling complex documents.
" IT fluency with property management and maintenance software, as well as proficiency in Excel and Word.
Personal Style and Behaviour:
" Driven and results oriented.
" Trustworthy and credible role model.
" Highly motivated with strong work standards and ethics.
" Confident personality with strong interpersonal skills for effective stakeholder management.
" Ability to make sound judgments in challenging situations.
" Team player who can contribute to wider project objectives.
Apply now for this excellent opportunity and make a significant impact on the quality and safety of their residents' homes
Apply now to be part of a dedicated team committed to delivering exceptional facilities and property asset management