Application Support Developer

3 weeks ago

London Area, United Kingdom Kantar Full time

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.


Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Why this job is important

The Shop and Scan Purchase Panel is Worldpanel UK’s largest panel and has been running for 30 years providing industry-leading data through the continuous collection of shopping trips with each of the 30,000 households that are on the panel scanning barcodes on all products purchased in each trip.


The Senior Application Support Developer will join a small but critically important team as the stack they support grows and develops to support both the redevelopment of the Shop And Scan website and the roll-out of the strategically important MyWorldpanel * platform.


We’re looking for a flexible, thorough individual, comfortable with supporting the current (and future) database production process as well as championing new developments and approaches relating to the ongoing project on the redevelopment of our Shop and Scan website.


Responsibilities will also include BAU support and development of multiple bespoke internally developed applications, liaising directly with the Operations team on support and development matters, and collaborating with the wider System Support application team. If you’re willing to go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in, apply for a career that’ll be out of the ordinary and join us


*MyWorldPanel is a Kantar cloud-based platform, currently being deployed worldwide, to provide the most intuitive and efficient way to analyse our shopper behaviour’s data.


What you’ll be doing

  • Assist the Application Manager in development projects and business-as-usual (BAU) support.
  • Take ownership of development requests, actively progress them, and proactively triage and resolve support tickets.
  • Collaboratively work with both the business Operations teams and the wider System Support team to meet and exceed application requirements, offering new solutions where appropriate.
  • Work collaboratively across a variety of areas, balancing competing priorities and managing relationships with a range of internal stakeholders to ensure delivery of key priorities.


The skills & experience needed as Senior Application Support Developer

  • University Degree (Bachelor’s or Master’s Degree) in Computer Science, Software Engineering or equivalent fields.
  • Minimum of 3-4 years of previous experience in full-stack development roles – preferably in application development.
  • Proficiency in Front-End web development primarily with JS, HTML5 and CSS.
  • Proficiency in Back-End development with ASP.NET, .NET and C#.
  • Experienced with GIT for code versioning.
  • Comfortable with MS SQL Server.
  • Familiar with Azure Development environments – preferably on Azure DevOps and Azure boards.
  • Experienced with API development – preferably in MS Azure environment.
  • Experienced on 3rd party API development.
  • Experience installing, configuring, and supporting a wide range of services.
  • Familiar with both Waterfall and Agile Methodologies.


What’s in it for you (TA to complete)

  • hybrid working
  • to 30 days leave, 2 days paid for volunteering and life event leave
  • salary and bonus (bonus dependent on role)
  • pension
  • parental leave
  • options
  • range of flexible benefits


We are not able to offer visa sponsorship or assist with relocation support for this role. Please ensure you have the right to work in the country where this role is located before applying.


Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.


And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together.


We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

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