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Internal Sales Administrator

4 months ago

Irlam, United Kingdom Mercury Hampton Ltd Full time
Internal Sales Administrator
Location: Irlam
Salary:  Up to £35,000
We are pleased to announce we are retained with a long-established Mechanical Engineering business who have an impressive range of products and services, selling into fascinating customers including big names into the aerospace, nuclear and defence industries.
Operating internationally, providing outstanding technical customer service, on-time deliveries and continued innovation, they are now looking to strengthen their internal sales team to support the sales effort across their existing customer base and be fundamental to securing new business.
You will be working in a friendly and relaxed atmosphere with a company that offers long term stability and job security.
It would be highly beneficial (but not essential) if you had knowledge or previous work experience of working within a  Pumps, valves, seals or an  instrumentation background
Principal Accountabilities:
Field incoming calls from customers – whether enquiry, progress for example
Deal with incoming e-mails from customers 
Provide sales support to customers including technical help, product specification, quotes and order progress.
Provide support to Business Development Managers (BDM’s) in terms of quoting, literature support, order-progress, pricing.
Liaise with Business Development Managers’s when specifying products for applications.
Liaise with production to ensure quoted deliveries are possible.
Provide leads and information to BDM’s regarding potential customers that have called/e-mailed.
Arrange a customer/sales appointment for the BDM based on the company diary and discussions with BDM.
Follow-up on quotations for agreed products/customers, undertaking negotiation to ensure sale is accomplished.
Provide feedback on follow-ups to BDM’s.
Process orders checking order data and requested deliveries, liaising with production to ensure requests can be met and providing feeding back to customers and BDM’s if any issues crop-up.
Maintain customer data on Sage CRM.
Maintain a clear and useable daybook, including dates, contacts, products
More information
Monday-Thursday 08.30am to 5pm and Fridays 08.30am to 2.30pm
Christmas shutdown
NEST Pension scheme
Company Sick pay
The successful individual will be joining a business who focus on creating long-term value for customers and employees through a passionate dedication to excellence and a disciplined management process. This drives a sustained competitive advantage in a dynamic global market. They achieve success by developing industry-leading technology, investing globally and delivering results for customers and creating career opportunities and development for colleagues.
The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12-months later, and 94% are still there 2-years later. That speaks for itself.
Want to be a part of this? Of course, you do If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires.
To apply, click on the apply button below, contact Kathryn Oxley. We aim to respond to all successful applicants within two working days. Either way, we may store your information on record but will always seek your approval via a GDPR email. This will enable us to share future career opportunities