Software Configuration Manager

2 weeks ago

High Wycombe, United Kingdom Biffa Waste Full time
A quick look at the role
The Software Configuration Manager is responsible for the configuration and changes to business critical systems, reporting into the Head of Software Engineering. They work closely with the business stakeholders, functional consultants, developers and testers to ensure the systems meet the business needs and follow the best practices. The role is responsible for the configuration of multiple software systems and ensures changes are delivered through a controlled process.
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Your core responsibilities
Manage the configuration of Biffa systems, including security, workflows, forms, reports, and data entities, starting with Dynamics 365 F&O.
Define the configuration management process across systems and establish & maintain the configuration baseline that serves as the reference point for further development, testing, and deployment.
Lead the technical configuration of the system enhancements, extensions, and integrations using the industry standard tools, e.g. Azure DevOps
Coordinate the testing and release management of the configuration changes, working with the test and release teams to ensure quality and compliance standards are met.
Work closely with the business domain leads to plan the configuration needs over a rolling 12 month horizon.
Provide 3rd line technical support and troubleshooting for system issues, working with the internal IT support team, Microsoft support team and other vendors as needed.
Manage the system documentation, training, and knowledge transfer for the IT team and support the business in training the end users.
Manage team of 5 application analysts, providing training and career development..
Our essential requirements
Bachelor's degree in Computer Science, iIformation Technology, System Analysis or a related subject
5 years+ of experience in configuring and managing Enterprise applications.
Strong knowledge of the Enterprise applications functionality, architecture, and development tools.
Proficient in using industry tools, e.g. Azure DevOps to enhance system configurations and integrations.
Experience in working with SQL Server, PowerApps and other core Microsoft technologies.
Biffa - we're changing the way people think about waste
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn

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