Patient Coordinator

Patient Coordinator
Location: Littlehampton
Job Type: Full-time, Permanent
Salary: £22,500
Lloyd Recruitment Services is pleased to be working with an independent, family-run business based in Littlehampton that is currently looking for a Patient Coordinator to help manage the ordering process.
Position Overview:
As the Patient Coordinator, you will be responsible for speaking with customers and third parties to ensure orders are completed in a timely manner. You will also handle various administrative duties.
Our client delivers first-class customer service and takes great pride in the service they provide to their patients. If you want to be part of a company that makes a REAL difference in people's day-to-day lives, we would love to hear from you
What's in it for you?
Working as part of the NHS
Free on-site parking
Pension and holiday entitlement, including bank holidays
Full training provided; candidates from all backgrounds are welcome (office and non-office-based experience)
Working hours: 9am to 5pm, Monday to Friday
Tangible career progression opportunities
Christmas bonus, Christmas party, and summer party
The Role:
The role of Patient Coordinator involves communicating with a variety of individuals, including third parties and suppliers.
Your responsibilities will include but are not limited to:
Collaborating with the customer services team to ensure timely delivery of goods
Communicating with third parties to amend or follow up on requests
Processing customer orders
Working with purchasing and warehousing teams to ensure correct stock levels
Supporting team leaders with priority orders
Providing best-in-class service to customers
About the Candidate:
The ideal candidate will have a strong understanding of working within a customer service environment.
The successful candidate will possess the following skills:
Previous experience working with customers and clients in a phone-based role (preferred but not essential)
Excellent verbal and written communication skills
Confidence with new technologies
Strong problem-solving abilities
Highly self-motivated but enjoys working within a team
Ability to manage a wide variety of urgent tasks
Comfortable in a largely phone-based role
Salary £22,500
Monday to Friday
Must be a driver and have own transport
Refer a friend and earn a retail voucher worth up to £500
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

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