Benefits Officer

1 day ago

Rugby, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Rugby to assist with the appointment of a Benefits Officer on a 3month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 15.20 19.26 per Hour

Responsibilities:

  • To interview learn the financial needs and provide high quality tailored advice to all people that approach the Council for guidance on their benefits entitlement (administered by both national and local government).
  • To assess claims for Housing Benefit and Council Tax Reduction in accordance with national legislation Council policies and procedures.
  • To work with clients to resolve queries relating to their claim for Housing Benefit and or Council Tax Reduction.
  • To undertake inclaim / accuracy reviews to ensure that the right award is made to the right person at the right time.
  • To review or supersede decisions where new information has been provided by the client.

Requirements:

  • A good understanding of the legislation used for decision making regarding Housing Benefit Council Tax Reduction and Discretionary Financial Support schemes administered by the team (including Homeless Prevention Grants)
  • Previous experience of assessing claims for Housing Benefit and or Council Tax Reduction
  • Experience of explaining complex issues in a face to face telephone based or videobased environment

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires a basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1406348

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