Conversion Rate Optimisation

4 weeks ago

Greater London, United Kingdom Wex Photo Video Full time

The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX Designer, or Web Optimisation background. You will  will have a deep understanding of user behaviour, a creative approach to problem-solving, a strong data interpretation skills, and the ability to implement data-driven strategies to optimise the customer journey.


Objectives

  1. Develop and implement a comprehensive CRO strategy to improve the performance of our digital platform.
  2. Conduct thorough analysis of website data, user behaviour, and conversion funnels to identify opportunities for optimisation.
  3. Design, execute, and manage A/B and multivariate tests to improve conversion rates, user engagement, and overall customer satisfaction.
  4. Collaborate with the marketing, design, and commercial teams to ensure seamless implementation of CRO initiatives.
  5. Monitor and report on the effectiveness of CRO campaigns, providing actionable insights and recommendations for continuous improvement.
  6. Utilise qualitative and quantitative research methods, including user surveys, session recordings, and usability testing, to inform and validate CRO strategies.
  7. Create and maintain detailed documentation of CRO processes, test results, and experimentation plans.


Responsibilities

  • Develop CRO strategy: Create and implement a comprehensive conversion rate optimisation strategy tailored to enhance user experience and maximise conversion rates across the digital platform.
  • Stay current with industry trends: Keep up to date with the latest trends, tools, and best practices in CRO and experimentation.
  • Drive Continuous Improvement: Foster a culture of continuous improvement by regularly reviewing and refining CRO strategies based on performance data and emerging trends.
  • Team Management: Lead, mentor, and develop a Merchandising Executive.


Experience and Qualifications

  • Bachelor’s degree in marketing, business, statistics, or a related field.
  • Proven experience in a CRO, Data Analyst, UX Researcher, or similar role, preferably within the e-commerce / online retail sector.
  • Strong understanding of website analytics tools (e.g. Google Analytics) and experimentation platforms (e.g. Optimizely, SiteSpect).
  • Proficient and independent in data analysis.
  • Excellent communication and collaboration skills, with the ability to work effectively across multiple teams.
  • Strong problem-solving skills and attention to detail.
  • Results-oriented mindset with a track record of driving measurable improvements in conversion rates.
  • Some Figma design experience would be a plus.


Location

  • This is a central London-based hybrid role with at least one day in the office per week.
  • If you're based in the UK but outside of London and think this role is a great match for you, your application will be considered.

  • Conversion Rate Optimisation Specialist

    6 months ago

    London, United Kingdom Match Digital Full time

    **Conversion Rate Optimisation Specialist** **London** **£59,000 - £69,000 + benefits** **Flexible working (2 days in the office per week)** **Our client** Over the past few years, we’ve scaled the global Customer Experience Team (a hybrid startup-consultancy) in one of the world’s most powerful brands. The team encompasses Product, Strategy,...

  • Conversion Rate Optimisation

    1 month ago

    Greater London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Conversion Rate Optimisation

    1 month ago

    Greater London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Conversion Rate Optimisation

    1 month ago

    Greater London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Conversion Rate Optimisation Lead

    7 days ago

    London, Greater London, United Kingdom AJ Bell Management Limited Full time

    Become Part of Our Innovative TeamWe are looking for a highly skilled Conversion Rate Optimisation Lead to join our dynamic team at AJ Bell Management Limited. As a key member, you will be responsible for driving revenue growth through conversion rate optimisation strategies.You will enjoy a starting salary of up to £38,000 DOE, which reflects your skills...

  • Conversion Rate Optimisation Specialist

    1 month ago

    London, Greater London, United Kingdom Wex Photo Video Full time

    Job Title: Conversion Rate Optimisation SpecialistThe Conversion Rate Optimisation Specialist is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement.Key...

  • Conversion Rate Optimisation Specialist

    3 weeks ago

    London, Greater London, United Kingdom AJ Bell Management Limited Full time

    Job Title: Senior Conversion Rate SpecialistAt AJ Bell, we are seeking a highly skilled Conversion Rate Optimisation Specialist to join our team. As a key member of our digital enhancement team, you will be responsible for driving conversion rate optimisation strategies to improve user experience and enhance customer engagement.About the Role:• Develop and...

  • Conversion Rate Optimisation Specialist

    4 weeks ago

    London, Greater London, United Kingdom AJ Bell Full time

    About AJ BellAJ Bell is a leading investment platform business in the UK, offering a range of solutions for professional financial advisers and DIY investors. With over 503,000 customers and assets totalling more than £80.3 billion, we strive to make investing easier and help people take control of their financial futures.Our TeamWe're now looking to...

  • Conversion Rate Optimisation Strategist

    2 weeks ago

    London, Greater London, United Kingdom dentsu Full time

    Role OverviewThis is a high-profile role within our organisation, responsible for driving the conversion rate optimisation strategy and overseeing the delivery of complex client solutions.

  • Conversion Experimentation Sales Professional

    1 week ago

    London, Greater London, United Kingdom Conversion Full time

    About ConversionAt Conversion, we are a dedicated conversion rate optimisation (CRO) and testing agency in the UK. Our mission is to help clients better understand their customers - and translate this insight into action. As a business, our focus is on creating an unfair competitive advantage for our clients through testing.We believe that testing goes...

  • Conversion Rate Optimisation

    4 weeks ago

    London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Conversion Rate Optimisation

    1 month ago

    London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Conversion Rate Optimisation

    1 month ago

    London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Conversion Rate Optimisation

    4 weeks ago

    London, United Kingdom Wex Photo Video Full time

    The Conversion Rate Optimisation (CRO) Manager is responsible for enhancing the online customer experience and maximising conversion rates across Wex Photo Video's website. This role requires a strategic thinker with a strong analytical background and a passion for continuous improvement. The ideal candidate may have a Data Analyst, UX Researcher, UX...

  • Digital Transformation Lead

    1 month ago

    London, Greater London, United Kingdom Wex Photo Video Full time

    Job Title: Digital Transformation Lead - Conversion Rate OptimisationJob Summary: We are seeking a highly skilled Digital Transformation Lead - Conversion Rate Optimisation to join our team at Wex Photo Video. The ideal candidate will have a strong background in conversion rate optimisation, user experience, and digital transformation.Key Responsibilities:*...

  • Conversion Rate Analyst

    6 days ago

    London, Greater London, United Kingdom WEX Full time

    Conversion Rate AnalystAs a Conversion Rate Analyst at WEX, you will play a crucial role in driving digital success across International markets by analysing and improving website performance and conversion rates. This position requires a deep understanding of web optimisation, CRO, and A/B testing to elevate the digital marketing maturity for WEX in EMEA &...

  • Sales Conversion Strategist

    24 hours ago

    London, Greater London, United Kingdom Conversion Full time

    About UsConversion is the largest dedicated conversion rate optimisation (CRO) and testing agency in the UK. Our mission is to help clients better understand their customers - and translate this insight into action.We focus on creating an unfair competitive advantage through testing, which allows us to definitively demonstrate and deliver ROI for our...

  • Digital Conversion Rate Optimisation Manager

    1 month ago

    London, Greater London, United Kingdom VML South Africa Full time

    We are seeking a highly skilled CRO Manager to join our team in London. As a key member of our Enterprise Solutions division, you will be responsible for leading complex optimisation projects and working closely with international clients to improve their conversion rates and overall performance.The ideal candidate will have a proven track record in digital...

  • Conversion Rate Optimisation Specialist

    1 week ago

    London, Greater London, United Kingdom Harnham Full time

    We are seeking an ambitious Conversion Rate Optimisation Specialist to join our team at Harnham, a digital experience agency.This is a fantastic opportunity for someone looking to work on innovative digital projects for a fast-growing company.The successful candidate will have the chance to lead on all split-testing and experimentation across a vast range of...

  • Digital Conversion Rate Optimisation Specialist

    1 month ago

    London, Greater London, United Kingdom VML South Africa Full time

    CRO Manager is required to work alongside well-known international clients to improve the conversion rate and overall performance of clients' applications. As a CRO Manager, you will be integral in helping improve and develop our analytical offerings by overseeing key optimisation projects, experimentation, A/B testing and optimising key functionalities.Key...