Head of Communications

1 month ago

Chatham Kent, United Kingdom OSB Full time

Are you a marketing professional who is available for a 12FTC with Financial Services experience?

Can you develop and deliver a creative and impactful communication strategy that strengthens our reputation as a leader in the specialist mortgages?

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB's unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.

In this role, you will have the opportunity to be responsible for ensuring effective development and delivery of marketing communications strategy for the Group's lending brands with regular exposure to all levels within the company.

Your responsibilities will include…

  • Overall responsibility for the delivery of the communications strategy for the Group's lending brands through an effective and integrated plan that incorporates customer and intermediary communications.

  • Overall responsibility for the delivery of all lending product launches and promotion

  • Monitoring and tracking of industry marketing and communications trends.

  • Line managing and coaching all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitment.

  • Work with stakeholders to develop key messages across all audiences, in support of both the customer and business strategies.

  • Travelling between the Wolverhampton and Chatham sites as and when required

We are looking for talented individuals who have the experience and knowledge set out below:

  • Previous work experience in the design and implementation of wide - ranging external communication programmes is essential

  • Detailed knowledge of the techniques required plan and deliver robust communications programmes is essential

  • Degree (or equivalent) level marketing qualifications are highly desirable

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

What to do next

If this sounds like you, please send us your CV

Alternatively, if you wish to have an informal and confidential chat about this role please contact us on

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don't stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not must productive in an office and tied to the 9 to 5. The vast majority of roles throughout the Group fall within scope of our Hybrid Working approach, which aims to provide ongoing flexibility and support in terms of work:life balance. Our approach provides opportunity for individuals to informally agree with their Line Manager how they split their working week between their primary office location and home. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

INDLP

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