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Salesforce Business Analyst

4 months ago

Crawley, United Kingdom Steadman Brown Full time
I am working with one of the biggest names in the retail world, looking to hire a Salesforce Business Analyst. The Salesforce BA will be responsible for analysing all business processes, identifying opportunities, and implementing Salesforce solutions.

Key RequirementsnWork with stakeholders to understand business needs and translate them into technical requirements.nAnalyse current business processes and workflows, identifying areas for improvement and optimization.nDesign and implement Salesforce solutions that align with business objectives.nConfigure Salesforce features and functionalities, including custom objects, workflows, validation rules, and reports.nConduct user training and support to ensure effective adoption of Salesforce solutions.nCollaborate with developers and IT teams to ensure seamless integration with other systems.nManage and prioritise multiple projects and tasks, ensuring timely and accurate delivery.nCreate and maintain detailed documentation of processes, requirements, and solutions.

QualificationsnMinimum of 3 years of experience as a Salesforce Business Analyst or in a similar role.nSalesforce Administrator certification is required; additional Salesforce certifications (e.g., Platform App Builder, Sales Cloud Consultant) are a plus.nStrong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.nExcellent analytical, problem-solving, and communication skills.nProven ability to manage multiple priorities and meet deadlines.nExperience with Agile methodologies and project management tools is preferred.nAbility to work independently and as part of a team.

*This role is 2x a week in the office*

*Unfortunately the role doesn't offer visa sponsorship*