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Sales Administrator

4 months ago

Moor Crichel, United Kingdom Aspire Jobs Limited Full time
Salary: £24k-£26k depending on experienceHours : 8.30am-5pm Mon-Fri - office basedBenefits :23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension.PLEASE NOTE, DUE TO THE LOCATION OF THIS ROLE, YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT.Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a Sales Administrator or Sales Account Managerto join their growing team. They are a well-established company who offer full training for the suitable candidate.This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given lots of training, but you should be IT computer-literate with a good telephone manner.We are seeking a full-time office-based Sales Administrator to work with and support our sales/account management team in delivering an excellent experience to our customers. You will serve as a point of contact for customers and colleagues for queries, opportunities and orders will be tasked with co-ordinating and in many cases actioning the relevant responsesOur ideal candidate is personable and eloquent in all forms of communication, has excellent organisational skills, has effective IT administration skills and will be take up the challenge of developing knowledge of the ever-developing technology solutions our client provides.Ultimately, you should be able to contribute to high quality customer service and support sales growthMinimum requirements for the successful Sales AdministratorWork experience demonstrating excellent customer service skillsHigh level of IT literacy - proficient with MS Office and MS OutlookEvidence of excellent organisational and multitasking skillsA team player who is an effective and positive communicatorA good fit with company ethosHave a "can-do" attitudeBe reactive and able to deal with multiple client queries at onceBe able to conduct research when needed and think for yourselfBe competent, diligent, organised and thoroughResponsibilitiesHandle customer queries by email and phoneRespond to or co-ordinate responses to customers by email and phoneRaise tickets for queries relating to technical supportContact customers with updates, follow-ups, responsesProduce quotes and help build solution proposals with sales teamProcessing customer orders through management systemLiaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective deliveryMaintain and update customer records, pricing, sales collateralJoin sales/marketing meetings and contribute to updates, ideas and planningDevelop monthly sales reports and help track sales performanceCommunicate customer feedback internallyDevelop product and service knowledge to increase ability to handle queries/quotesManage sales diariesLiaise with suppliers and monitor product/supplier developmentsDevelopment OpportunitiesOur client iskeen to support growth and development, and you will have opportunity with continued growth to develop roles. Technical admin and junior account management roles are likely to be developed in the near future and are realistic opportunities to develop towards if the requisite skills are demonstrated consistently in the Sales Admin role

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