Customer Support Advisor

2 weeks ago


Beckton, United Kingdom Adecco Full time
We are currently recruiting for a Customer Service Advisor for our client based in Beckton.
This is a fully on site role, Monday to Friday 8.30am-4.30pm
This position is a Temporary ongoing, for at least 6 months, it could be longer for the right person and dependent on the project.
The role is paying £13ph
This role requires you to have experience in the following;
* An intermediate level of MS Office
* Ideally experience in SAP but can be trained if you have experience in another system
* Data entry accuracy and customer service experience
Main Duties;
Create quotations in SAP as per customer request.
Process incoming customer purchase orders into SAP in an efficient and timely manner.
Ensure all telephone calls received are managed professionally.
Attend and actively participate in team, department and company meetings.
Generate invoices daily and send to customers as required.
Ensure customer complaints are given the upmost attention and steps taken to resolve the issue as quickly as possible.
Provide back up and support to fellow team members when required.
Review and progress open sales orders on a weekly basis.
Review open quotations monthly and ensure relevant follow up with the customer.
Plan and manage workload based on the demands of both internal and external customers.
Attend all required training sessions.
Ensure customer requests received in the centralised communication portal are managed and resolved in an efficient and timely manner.
Participate in systems testing for new developments as advised by your manager.
Assist the Head of Spares Operations to achieve team goals as requested.
Process customer requests for returns and work with relevant teams to ensure collection and delivery to the required service hub.Why work with Adecco:
20 days annual leave 9 days bank holiday
Perks at work - discount vouchers and points to spend
Support program with 24/7 helpline
Eye care vouchers
Competitive pension scheme
Adecco are an equal opportunities employer and a Recruitment Agency.
Due to a high volume of applications we receive, we are unable to respond to all candidate. If you do not hear from a consultant within 5 working days then unfortunately your application has been unsuccessful.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

  • Beckton, United Kingdom Adecco Full time

    We are currently recruiting for a Customer Service Advisor for our client based in Beckton. This is a fully on site role, Monday to Friday 8.30am-4.30pm This position is a Temporary ongoing, for at least 6 months, it could be longer for the right person and dependent on the project. The role is paying £13ph This role requires you to have experience in...

  • Health, Safety

    3 months ago


    Beckton, United Kingdom Thames Water Utilites Full time

    In this role, you will be focused on our Safety, Health, and Wellbeing Strategy, and ensuring compliance with the Thames Water management system, standards, processes, and procedures. You will provide technical, problem-solving expert support both on-site and remotely to ensure the safe running of Thames Waters undertakings. The role will be field-based in...


  • Beckton, United Kingdom Premier Work Support Full time

    We are currently recruiting for temporary **Warehouse Picker/Packer** for our high profile clients in East London. **You will be responsible for**: Picking customers' orders and packing small items into boxes ready for distribution to either stores or the customer directly. The role is based on a production line where you will be working alongside a...


  • Beckton, United Kingdom Premier Work Support Full time

    We are currently recruiting for temporary **Warehouse Picker/Packer** for our high profile clients in East London. **You will be responsible for**: Picking customers' orders and packing small items into boxes ready for distribution to either stores or the customer directly. The role is based on a production line where you will be working alongside a...


  • Beckton, Greater London, United Kingdom BDM Logistics & Management Limited Full time

    OFFICE SUPPORT COORDINATORBDM Logistics & Management Limited is a prominent provider of logistics solutions, specializing in the distribution of retail merchandise to both physical and online marketplaces for a variety of esteemed clients. Our operations involve collaboration with recognized brands and leading retail establishments to meet their supply chain...

  • Sales Assistant

    3 months ago


    Beckton, United Kingdom Card Factory Full time

    Job Introduction **Location: unit 8a gallions reach shopping park** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re...

  • Sales Assistant

    3 months ago


    Beckton, United Kingdom Card Factory Full time

    Job Introduction **Location: Beckton Gallions Reach RP** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it,...

  • Process Operator Spg

    3 months ago


    Beckton, United Kingdom Thames Water Utilites Full time

    **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so...

  • Sales Colleague

    3 months ago


    Beckton, United Kingdom Currys Full time

    **DESCRIPTION**: **Sales Colleague** Beckton Currys, Beckton (L02308) Permanent Part Time 8-15 hours per week, with flexibility to work additional hours £10.50* per hour plus an average bonus per hour of 89p (*rising to £10.80 on successful completion of probation period) Plus an additional London allowance of £1.00 per hour Our passion at Currys...

  • Spg Process Controller

    3 months ago


    Beckton, United Kingdom Thames Water Utilites Full time

    **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one...

  • Sales Colleague

    3 months ago


    Beckton, United Kingdom Currys Full time

    **DESCRIPTION**: **Sales Colleague** Beckton Currys, Beckton (L02308) Permanent Part Time 15-30 hours per week, with flexibility to work additional hours £11.50* per hour plus an average bonus per hour of 89p (*rising to £11.80 on successful completion of probation period) Plus an additional London allowance of £1.00 per hour Our passion at Currys...

  • 3.5t Driver

    3 months ago


    Beckton, United Kingdom HSS Hire Full time

    **We are looking for a motivated 3.5t Driver to join our team in our HSS Beckton CDC Distribution Centre.** As a 3.5t Driver, you will be responsible for representing the company and meeting different customers, driving to different locations on a daily basis, and loading and unloading the vehicle. **What will you do?** - You will be expected to drive the...


  • Beckton, Greater London, United Kingdom Screwfix Full time

    Assistant Manager at ScrewfixOverview:This role presents a unique opportunity for professional growth. As a key support to the Retail Branch Manager, your primary objective will be to prioritize customer satisfaction in all operational aspects. You will be continuously exploring avenues to improve processes and outcomes, recognizing that even minor...

  • Retail Store Assistant

    3 months ago


    Beckton, United Kingdom Cancer Research UK Full time

    **Millions of bargain-hunters. **Endless pre-loved items. **One **meaningful purpose.** **Retail **St **ore **Assistant £11.44 per hou r plus benefits **Reports to**:Shop manager **Department**:Trading **Location**:Beckton **Contract**:Temporary - 3 Month Fixed term **Working hours**:Part time 20 hours per week **At Cancer Research UK, we exist to...


  • Beckton, United Kingdom McDonald's Limited Full time

    **About Us**: McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...


  • Beckton, United Kingdom McDonald's Limited Full time

    About Us: McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...


  • Beckton, United Kingdom McDonald's Limited Full time

    **About Us**: McDonald's is one of the most recognised brands in the world. The backbone of our brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open...

  • Retail Stock Processor

    3 months ago


    Beckton, United Kingdom Cancer Research UK Full time

    **Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.** **Retail **S **tock **P **rocessor £ 1 1.44 per hour plus benefits **Reports to**:Superstore manager **Department**:Trading **Contract**:Permanent **Hours**:15 hrs Per week **Location**:Beckton Superstore** **At Cancer Research UK, we exist to beat cancer.** We are...


  • Beckton, United Kingdom McDonald's Limited Full time

    **About Us**: McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...


  • Beckton, United Kingdom McDonald's Limited Full time

    **About Us**: McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunities open to...