Admin Officer

JOB TITLE: Admin Officer
LOCATION: Hybrid working (Teddington)
PAY RATE: £15.04 paye/ £19.18 per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 36 hours a week
Job purpose:
To provide comprehensive administrative support to operational teams/training and development team within the Adults Social Services Directorate, helping to ensure efficient and effective admin support systems and processes operate consistently across the Directorate.
Duties & responsibilities:
To advise and support managers on relevant matters affecting the service.
To work as required in ways that develop good working relations and collaborative arrangements with partner and other external organisations.
To support the Senior Admin Officer and work with colleagues in the development and maintenance of administrative processes, procedures, and systems.
To provide effective and efficient office administration support to managers, team leaders and staff as required and using own initiative, including, but not limited to:
Dealing with internal and external customers, by phone, email and face-to-face, resolving queries at first point of contact, where possible, including dealing with matters of a sensitive and confidential nature.
Meeting preparation, including booking rooms, inviting delegates, ordering refreshments, preparing, and distributing documentation.
Producing a variety of high-quality documentation (advanced word processing), accurately and to deadline.
To devise and complete Excel spreadsheets.
To update and maintain databases accurately, collating statistical information and reports as directed, including social care databases.
To undertake daily administrative tasks, such as managing and delegating from a shared electronic mailbox, scanning, photocopying, stationery supplies, as required.
Knowledge, skills & experience:
Good experience of developing and maintain record keeping and systems.
Good knowledge of office environments and administrative procedures and processes.
Good knowledge of supporting, coordinating and delivering within a project work-stream.
Good knowledge of the Data Protection Act 1998.
Good understanding of the General Data Protection Regulation (GDPR).
Good experience of developing and maintaining record keeping processes and systems.
Good knowledge of standard IT packages to an advanced level (MS Office 2010- Outlook, Word) and ability to learn new ones. Good knowledge of Excel to an intermediate level.
Ability to develop appropriate administrative systems and procedures and train others in their use e.g., creation of a new filing system, IT database or spreadsheet.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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