Support Analyst

4 weeks ago

London Area, United Kingdom Squarepoint Capital Full time

Role: Support Analyst - Integration & Deployment Management

Team: Integration & Deployment Management

Department: Delivery

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.


Position Overview

The Integration and Deployment Management team is responsible for rationalizing the delivery of Products and Technology Infrastructure working closely with Development, Trading, Infrastructure, Project Management, Quality Assurance, Support teams. This team strives to develop deep understanding of Front to Back trading flows, Trading Infrastructure, research data sourcing frameworks and microservices architecture to manage delivery of these services to production and research environments. The team also works as a gatekeeper of scheduled changes to these environments and owns the Change Management workflow.


The main responsibilities include:


  • Act as an integration specialist with the ability to assess impact and facilitate deployment of changes to any component into the production environment.
  • Project manage large scale firm wide roll outs of applications which are pre-tested functionally in a pilot mode.
  • Production pipe cleaning orders coordination and support to trading and operations.
  • Gatekeeping of production environment by constantly managing the decommissioning of legacy hardware and applications.
  • Orchestrating the schedule of inter dependent changes including coordination with external counterparties (brokers, trading venues).
  • Review and approve technology changes as a member of Change Advisory Board.
  • Change impact assessment and ensure transparency to impacted parties.
  • Provide post release support for application changes by working with development teams.
  • Develop and document go live workflows and checklists.
  • Develop tools to automate repetitive tasks and streamline workflows.
  • Knowledge sharing of new trading flows with Trade Flow Support Team.


Required Qualifications:

  • Bachelor’s Degree in Computer Science, Engineering, or related subject.
  • 2+ years of relevant experience
  • Strong verbal and written communication
  • Good understanding of software/hardware concepts, software development life cycle and processes around them
  • Proficient in Linux OS
  • Proficiency with Bash and any scripting language such as Python
  • Experience in SQL (PostgreSQL, MySQL, MS SQL)
  • Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo)
  • Working knowledge of one or more financial products such as Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX.
  • Working knowledge of Change Management Process


Nice to have:

  • ITIL know how or certification.
  • Knowledge of FIX Protocol
  • Working knowledge of TCP, UDP networking protocols
  • Experience working with data pipelines or microservices management platform.

  • Senior Analyst Relations Manager

    2 weeks ago

    London, United Kingdom Starsight | Analyst Relations Full time

    Company Description.Starsight Communications is Europe's largest and most respected EMEA analyst relations (AR) consultancy. We provide growth and scale companies with strategic expertise and hands-on tactics to enhance their analyst relations. Founded by experienced AR practitioners, Starsight Communications is committed to delivering exceptional results...

  • Application Support Analyst

    4 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    4 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    4 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Information Technology Support Analyst

    2 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff •...

  • Information Technology Support Analyst

    2 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    IT Support Analyst / 1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Support Analyst / 1st/2nd Line Support AnalystKey Responsibilities:• Providing a professional and consistent level of Technology support to all staff•...

  • Information Technology Support Analyst

    2 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    IT Support Analyst / 1st/2nd Line Support AnalystA fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.IT Support Analyst / 1st/2nd Line Support AnalystKey Responsibilities:• Providing a professional and consistent level of Technology support to all staff•...

  • D365 Support Analyst

    4 weeks ago

    London Area, United Kingdom Catch Resource Management Full time

    D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365...

  • D365 Support Analyst

    4 weeks ago

    London Area, United Kingdom Catch Resource Management Full time

    D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365...

  • D365 Support Analyst

    4 weeks ago

    London Area, United Kingdom Catch Resource Management Full time

    D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365...

  • D365 Support Analyst

    4 hours ago

    London Area, United Kingdom Catch Resource Management Full time

    D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365...

  • Benefits Analyst

    2 days ago

    London, United Kingdom Law Support Full time

    Are you an experienced Benefits Analyst looking for an international role as part of a global law firm? This highly regarded law firm based close to Liverpool Street has asked us to find them a Benefits Analyst to join their team in London on a permanent basis. The Benefits Analyst will work in conjunction with the Associate Director of International...

  • Application Support Analyst

    4 days ago

    London Area, United Kingdom RED10 Full time

    Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS:Application support experience within the insurance sectorStrong communication skillsExpertise in finding solutions to complex issuesTHE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance...

  • Application Support Analyst

    3 days ago

    London Area, United Kingdom RED10 Full time

    Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients...

  • Application Support Analyst

    2 days ago

    London Area, United Kingdom RED10 Full time

    Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS:Application support experience within the insurance sectorStrong communication skillsExpertise in finding solutions to complex issuesTHE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance...

  • HRIS Analyst

    2 days ago

    London, United Kingdom Law Support Full time

    HRIS Analyst An exciting opportunity for an experienced HRIS Analyst to join a highly prestigious US law firm in the city. This role will see you working as part of a collaborative team to work a range of core HRIS duties focusing on the firms’ benefits offerings. These duties include: Analysing benefits plan utilisationProjecting and analysing benefits...

  • Application Support Analyst

    3 days ago

    London Area, United Kingdom Synapri Full time

    Application Support Analyst required for a leading Property Investment firm who operate in a modern Microsoft environment. Our client are looking for an experienced Application Support Analyst to join their dynamic Information Systems team. This is a critical role, with the successful candidate being responsible for providing escalated support for all...

  • Application Support Analyst

    3 days ago

    London Area, United Kingdom Synapri Full time

    Application Support Analyst required for a leading Property Investment firm who operate in a modern Microsoft environment. Our client are looking for an experienced Application Support Analyst to join their dynamic Information Systems team. This is a critical role, with the successful candidate being responsible for providing escalated support for all...

  • Application Support Analyst

    2 days ago

    London Area, United Kingdom Synapri Full time

    Application Support Analyst required for a leading Property Investment firm who operate in a modern Microsoft environment. Our client are looking for an experienced Application Support Analyst to join their dynamic Information Systems team. This is a critical role, with the successful candidate being responsible for providing escalated support for all...

  • Tech Support Analyst

    4 days ago

    London Area, United Kingdom Infoplus Technologies UK Limited Full time

    Role : Tech Support AnalystLocation : LondonHybrid – 2 Days in a weekContract Inside IR35Rate – 300-325GBP/Day.We’re looking for a tech support analyst to:• provide technical support for business users on a variety of technology issues.• support and monitor various business/IT applications, batch jobs and infrastructure components as part of an...