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Handover Specialist
4 weeks ago
Location: York
Salary: £25,950 basic per annum, up to £33,450 including OTE
⏰ Working Hours: Full-time, average 5-day week, 8:30 - 18:00 with every other Saturday off
About the Role:
As a Handover Specialist, you'll provide a tailored handover experience to each customer, ensuring a comprehensive introduction to their vehicle's specifications and features. You'll be instrumental in delivering the highest level of customer care and satisfaction by:
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Offering a personalised and continuous dialogue with customers.
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Working closely with a team to ensure a seamless customer journey.
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Handling timely and accurate communications up to and during vehicle delivery
Does This Sound Like You?
We're looking for ambitious individuals who embody our core values:
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Excellent Communication Skills: Listening is as important as talking in our industry.
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Curiosity: A genuine interest in learning about our customers, our products, and new technologies.
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Confidence: A personality that engages and welcomes our customers.
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Attention to Detail: Ability to capture information accurately, follow processes, and deliver an excellent customer experience.
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Energy: Drive to motivate oneself, inspire others, and achieve performance targets.
Our Ideal Candidate:
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Experience in a corporate environment, hospitality, or customer service.
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Must hold a full clean UK Driving Licence.
Benefits We Offer:
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Preferential rates for servicing/repairs.
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Enhanced maternity and paternity packages.
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30 days holiday, increasing up to 33 days with service, inclusive of bank holidays.
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Staff Car Scheme
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Shopping discounts, Specsavers vouchers, and a contributory pension scheme
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