Managing Director, FM Provider, London
4 weeks ago
The Role & Company:
They have clear aspirations to become one of the UK’s leading facilities management teams, striving to continually increase the scope and performance of the business. Based in their London office, but operating on a national level, the successful candidate’s remit will be to control and oversee all business operations, people and future growth. You will be the prominent figure within the organisation and will be responsible for the ongoing success of the business. You must have senior management experience in a dynamic setting; this role requires best-in-class communication and leadership skills as well as an ability to develop innovative solutions that push boundaries. The Managing Director will work closely with the Board to develop robust long-term plans that usher in new levels of success for the company. Our client is looking for someone who can strengthen and develop current processes and systems, diversify the current client base, and drive the business to increasing its offering. With a current head count of over 300 people, this role requires the ability to critically assess the current structure, and to insightfully extract performance from the current team.
This is an all-encompassing role, responsible for the continued success of the business. An effective measure of this will incorporate each of:
Leadership – owning the development of the current leadership team so as to build out the required frameworks and capabilities throughout all areas of the businessnBusiness Development – develop and showcase the offering of the company – exhausting all viable avenues for expansion, with a concerted focus on creating a reputation for best-in-class service and delivery, enabling enhanced business developmentnHands-on Operational Oversight – to drill down into the intricate details of all offerings, ensuring range of delivery and value-add remain as core focuses throughout the business, whilst providing hands-on, technical expertise to all stakeholders
The Main Responsibilities will be:
Understanding, and subsequently improving, the day-to-day operational systems and processes to provide visibility and drive ownership of responsibilitiesnEstablishing a standard of excellence throughout all functions, tiers and locations, ensuring that the management structure has the knowledge, confidence and tools to execute the deliverynDeveloping relationships with suppliers, contractors and existing/potential customers in order to maximise opportunities for growth and business developmentnDesigning, planning, and monitoring key metrics within the operations to allow for rapid, controlled growth – ensuring open, transparent feedback to the Board of DirectorsnEnsuring all contractual obligations are fulfilled and the operational workflow managed appropriatelynTaking responsibility for the recruitment of essential hires across the company, allowing for a diverse range of ideas and skillsetsnWorking closely with the finance team to ensure profitability by controlling the budget and P&LnProvision of best-in-class service to all internal and external stakeholders, leading the standards in performance, financial management, and health & safetynMonitoring all company policies and procedures, and ownership of subsequent required actions for non-adherencenDirect line management of the current management teamnProviding expert advice and input on technical and operational implications of all acquisitions, and the management of the any subsequent TUPE process
The Successful Candidate will:
Self-management of personal performance standardsnBest-in-class leadership skillset and style, with an ability to expertly guide and developnAn intricate knowledge of best practice within the facilities management industrynPositive approach, commitment, and reliabilitynExtreme close attention to detailnExcellent communication skills are essentialnStrong initiative and ability to work autonomously and manage own timenExcellent interpersonal skills and confidence to work with all departmentsnCommitment to health and safety, financial compliance, and commercial awareness
Summary:
This is a great opportunity to join a growing business within a very healthy group, and to shape it into a successful, industry-leading facilities management firm.
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