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Surveyor Contracts Manager

3 months ago

Aston End, United Kingdom Garrard Building and Construction Limited Full time
Job Title: Surveyor Contracts Manager
Location: Stevenage SG1 4QX
Salary: Competitive
Job Type: Permanent, Full Time
About us:
Garrard Building and Construction Limited is a family-run building company, established in 1946, specialising in insured building repairs.
Based in Stevenage, Hertfordshire, we operate within an approximate 50 mile radius, covering areas of the South East, Midlands, Anglia and London.
We are focused on building long term relationships with our clients by adding real value to their own service offering and by providing excellent customer service.
Summary of Role:
Management and overall control of individual contracts. Working closely with other members of the Contract Team they will be responsible for ensuring projects are profitable and dealt with efficiently whilst maintaining high levels of customer service. The Contract Manager will also be required to carry out initial visits to properties, scope repairs and submit estimates/quotations
Main Duties and Responsibilities:
To ensure projects are completed to a good standard and in line with Client expectations
To manage costs effectively and ensure jobs are profitable
Understand and strive to achieve Client Service Level Agreements (SLA's)
Deal promptly with any complaints in accordance with Company procedurePrior to allocation of a Contract Team:
Carry out initial surveys of properties (these may be joint visits with the Client adjuster/surveyor/engineer, or carried out alone). Where applicable, update Client and Garrards own systems with actual visit date. In cases where the initial visit was arranged by yourself then also record the planned visit date.
Prepare and submit estimates/quotations using a variety of estimate packages (Industry recognised, Client bespoke or Garrards' bespoke), including dealing with any queries raised by the Client in regard to the estimate/quotation that has been preparedUpon Allocation of a Contract Team (normally following estimate approval):
Co-ordinate & co-operate with other members of the allocated Contract Team (i.e. Contract Support and Works Manager (if applicable)). This will require a good understanding of their individual job roles and to build up strong working relationships
Where the estimate has been prepared by others, arrange and carry out a handover meeting with the Estimator
Carry out a work plan for each job to identify cost allowances
Allocate a Works Manager (if required) and agree Work Plan with them
Ensure a start date is arranged for the works in a timely manner with consideration given to Client SLA's.
Obtain quotations from and place orders with specialist suppliers/sub-contractors
Complete Health & Safety documentation for each job, consisting of a Construction Phase Plan, Risk & COSHH Assessment.
Ensure the Client and the Customer are kept updated with progress throughout the course of works
Monitor and control the cost of the job
Monitor cash flow and request interim and final payments in a timely manner
Authorise any significant payments on a job, including signing off of sub-contractor invoices
Assist with chasing debt
Mediate and resolve any issues with contractPerson Specification
Skills
Essential
Excellent financial awareness
Proactive and positive approach
Excellent planning and organisational skills
Good oral and written communication skills
Strong service ethos
Commitment to service excellence
The ability to work under pressure and to deadlines
Strong attention to detail
Good IT skills (good working knowledge of Microsoft Office, especially Excel)
Analytical and numerical skills
Leadership skillsKnowledge and Experience
Essential
Significant experience carrying out this role or a similar role
Excellent communication skills both internally and with external clients/customers
Sound knowledge of building processes and requirementsPersonal Attributes
Essential
Responsible and trustworthy
Respected leader
Calm under pressure
Quality conscious
Professional appearance
Pro-active/uses initiative
Honesty and integrity in dealings with staff and clients/customer
Flexible approach
Able to build rapport and develop professional relationships with staff, contractors and clients/customersCompany Benefits:
All full-time Employees (excluding Directors) - based in the UK have a standard entitlement of 20 days paid holiday per year (April 1st - March 31st). The 8 UK Bank and Public holidays are in addition to the standard holiday entitlement. There is a pension scheme following a qualifying period. There is a discretionary bonus scheme available based upon personal targets and company performance.
Please click the APPLY button to submit your CV for this role
Candidates with the relevant experience or job titles of: Quantity Surveyor, Senior Quantity Surveyor, Project Manager, Senior project manager, Construction project manager, Contracts and Project Management may also be considered for this role
The Company is committed to diversity and equality of opportunity for all