Solutions Architect

3 weeks ago

Reading, United Kingdom Primark Full time

Solution Architect(WFM)/ 6 month contract / Day rate negotiable / Hybrid


Are you as excited about the intersection of technology and retail as we are? Here at Primark we have an exciting opportunity for an immediately available Solution Architect to join us on an initial 6 month contract with hybrid working where you must be willing to travel to our Reading office 1 day per week.


We are all about blending technology with the world of fashion, home goods, and more to craft memorable shopping experiences that bridge the gap between the digital and physical worlds.


Purpose of role:


This role is to join the Enterprise Architecture team to advise, design and govern the WFM (Workforce Management) solution landscape, which is enterprise scalable WFM, replacing existing legacy WFM to ensure the HRIS WFM Technology solutions directly support the future business landscape. This role will be reporting to the Principal Architect Enterprise with alignment to the Domain Architect. The person will own and document the end-to-end architecture design of the solution with the WFM project team. The solution will need to align with Primark’s strategic direction to ensure the future proofing of Primark’s WFM Technology systems.


The solution architect will be working directly with the WFM programme team and be supported by Enterprise Architecture Team to ensure all solutions designs meet the Primark requirements and business case.


The Solution Architect will work with the business and Technology teams to produce the Solution Architecture Design including the applications, integrations, data/information, security, service, device, infrastructure. They will work on projects to ensure they are delivered to agreed architecture standards within Primark. A key responsibility will be to build the solutions in accordance with the design, meet business objectives and enable handover to support function.


Key responsibilities:


• Responsible for the end-to-end design for Global WFM at Primark in collaboration with WFM project team, Technology and Business stakeholders

• Achieves design approval in conjunction with Primark’s Architecture Design Authority and Technology governance

• Provides thought leadership in Solution Design, Product Architecture and Technology strategy, create cost-optimised, scalable solutions, and provide innovation and efficiency within solution design / improvement.

• Provides detailed guidance to multi-functional teams through project planning and other large collaboration efforts. Fosters an environment of open communication and problem solving.

• Develops long term vision of technologies and solutions in the space. Collaborates with Technology leadership in planning and implementing of technology roadmaps. Assists the team in researching solutions, solicits input from outside industry experts and recommends solutions to meet business requirements.

• Develop the solution and technical acceptance criteria to ensure the integrity of any proposed solutions across our Tech estate and enable communication to relevant stakeholders.

• Support delivery projects in accounting for solution infrastructure from an operational and supportability perspective and that all non-functional requirements (including SLAs (Service Level Agreement) for business continuity, availability and scalability, security) are addressed in the solution.

• Ensure that the solution architecture balances functional, service quality and operational management requirements but remains bound by relevant commercial, business function and technical constraints.

• Ability to provide direction and take design ownership for projects which are delivered by a highly technical team that supports a complex environment which includes:

 Workforce Management and People Systems Solutions

 Batch processes, Payroll, Time, and Attendance applications

 Data design

 Integration design

 Experience of various design techniques

 Familiar with Service Design and Introduction

• Negotiate with key stakeholders involving prioritisation of projects and resources.

• Responsible for identifying cross directorate and cross project dependencies, risks and activities and negotiating resolution to conflict.

• Input to development of product roadmaps and designs and solutions at technical level.

• Providing Technical design assurance for new project and technical system upgrades and enhancements for both the business and suppliers, particularly in SaaS/PaaS/Cloud. Thus, ensuring standardisation of system delivery.


Knowledge, skills & experience:


• Successful design of Workforce Management solutions particularly in large complex retail organisations - experience of implementing UKG (Ultimate Kronos Group) WFM systems is preferable

• The Technology Solution Architect must be an excellent communicator, an effective problem solver and be well able to motivate an existing strong technical team.

• Experience in TOGAF and ITIL methodologies and designing delivering using these

• Experience in use of Enterprise architecture tools such as iServer.

• Ability to communicate effectively in writing and verbally to a wide range of people at all levels including communicating complex technical issues to non-technical user base.

• Experience identifying and understanding user issues and managing user expectations.

• Pro-active and hands on - responds purposefully to events.

• High level of energy, curious minded, a positive can-do attitude.


The Solution Architect best suited for this role will have successful design of Workforce Management solutions particularly in large complex retail organisations - experience of implementing UKG (Ultimate Kronos Group) WFM systems is preferable


Please note, to be considered for this role we can only accept candidates who are happy to work through an umbrella company, this is non-negotiable.


If the above is of interest to you then please apply and we can discuss the next steps in detail.

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