3rd Line Support Engineer

3 weeks ago

Wiltshire, United Kingdom Sopra Steria Limited Full time

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support.

You do need to be eligible for SC and DV Clearance for this role.

Hybrid fixed with 3 days a week in Salisbury.

We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.

What you'll be doing:

  • Integration reports on new software and hardware entering the estate
  • Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM)
  • Support of the corporate environment whilst maintaining its integrity
  • Third-line support to site teams and projects
  • Writing, reviewing and maintaining processes and procedures
  • Work with business and security frameworks (ITIL, JSP, IMM

What youll bring:

  • SCCM Administration Software distribution, OS deployment and monthly Patches
  • Scripting PowerShell, VBS
  • Software integration and compatibility testing
  • In depth knowledge of : Group policy, and client end point
  • Operating system build and delivery mechanisms
  • Good RCA within a complex environment
  • Software packaging knowledge
  • Troubleshoot application packages

It would be great if you had:

  • Application sequencing
  • Citrix
  • Application virtualisation APP-V, MED-V
  • Endpoint device control
  • Secure remote access
  • ITIL v4

If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you

Employment Type: Permanent
Location: Hybrid Fixed: 3 days in Salisbury
Security Clearance Level: Eligible for SC and DV Clearance
Internal Recruiter: Jane
Salary: To £46K
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Loved reading about this job and want to know more about us?
Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.


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