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Lead Salesforce Engineer
4 months ago
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
The Lead Salesforce Engineer is a senior role responsible for technical leadership of a cross functional team, building and delivering business outcomes through software.
The role involves being hands on and leading others in activities such as;
- Designing, building, testing, deploying and supporting software using agile and DevOps practises
- Building, configuring, and supporting the route to production facilitated through automated CI / CD pipelines.
- Developing and supporting the environments up to and including production
- Improving the reliability and quality of the software solutions
Must Have Skills/Experience
As well as having proven and demonstrable engineering capability, our Lead Engineers are expected to drive excellence and a high-performance culture across their Product team and a wider community of practice. These are examples of the core skills we'd like to see demonstrated.
- Possess strong Leadership and teamwork skills, using communication and problem-solving to collaborate effectively with cross-functional teams and deliver customer focussed results.
- Setting the standards: Ensuring that the aligned product team has the frameworks, standards, and ways of working in place to consistently deliver quality.
- Security Best Practices: Awareness of security principles and implementation of best practices to ensure secure software delivery and infrastructure management.
- Continuous Learning: Coaching and developing skills within the engineering team, driving a community of practice and keeping up-to-date with the rapidly evolving technologies and trends in the industry.
- Monitoring and Troubleshooting: Ability to set up monitoring and logging solutions and troubleshoot issues effectively.
- Strong experience working and leading within an agile development methodology.
- Experience in automation, including testing and BDD.
- Excellent time and self-management through effective planning & prioritisation of tasks.
- Experience of working within a regulated industry, and particularly Financial Services / the Life & Pensions industry is desirable.
- Familiarity with a range of development technologies, design patterns and tooling, using technologies such as Salesforce, database management, API's etc.
- Proven track record of working with Salesforce as part of a wider integrated IT estate, ideally including legacy technology.
- Salesforce Certified Administrator
- Experience with Salesforce CI/CD tools; Security Management; Data Management and Data Analysis; Process Automation
- Ability to customise the user experience, manage profiles, etc.
- Ability to design, build and maintain complex flows.
- Strong background in Salesforce Service Cloud
- Strong background in Salesforce Sales Cloud
- Familiarity and experience with Financial Services Cloud advantageous
- Familiarity and experience with Marketing Cloud advantageous
- Experience with other technologies (e.g. .NET and Cloud - ideally Azure) advantageous.
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.
