Commercial Insights Manager

4 days ago


London Area, United Kingdom Vertical Advantage Full time

As one of the world’s fully diversified data science and AI leaders my client operate across every sector of the economy and they’re growing fast - with growth comes opportunity


They’re passionate about building out our team of smart, fun, diverse and motivated people.


We combine a team of experts that spans data scientists, actuaries, statisticians, business analysts, strategy consultants, engineers, technologists, programmers, product developers, and futurists – all dedicated to harnessing the power of data to drive transformational outcomes for our clients. We actively foster a culture where our people can stretch themselves to reach their full potential. We also know that work has to work for you, and modern life is fast-paced and balance can be tricky. You want to work where you are respected and valued as an individual, not a number.


Role summary


• Acting as a trusted advisor to Consumer clients, providing data driven solutions through consulting projects and products to solve their business problems and ultimately drive return on investment for the client. The projects and solutions involve supporting clients with insights and recommendations on promotional activity, category review and planning, marketing, media and overall brand and category strategy.

• Key External Stakeholders: Sales, category and marketing teams within Consumer companies.

• Key Internal Stakeholders: Consultants, senior consultants and lead consultants within the Consumer team (where applicable, working collaboratively across projects and products to deliver insights to clients) and the product team (to provide feedback and inputs into roadmaps and product enhancement on analytical products).


Key responsibilities


• Client management: manage own portfolio of approximately 2-3 clients; build and maintain positive working relationships with key client stakeholders, with KPIs on client retention and satisfaction / NPS

• Deliver analytical solutions through bespoke analysis and projects o KPIs on revenue and financial targets, client retention and satisfaction

• Using a trusted advisor approach, deliver ROI for clients, and upsell and cross sell projects and products to existing clients e.g. Projects, incremental FTE, product bundles o KPIs on client revenue mix and client retention

• Contribute to high-performing, knowledge focused and positive and engaged culture for the Consumer team


Key activities


  • Client management: manage own portfolio of clients; build and maintain positive working relationships with key client stakeholders
  • Relevant client interaction to understand current and future needs, translating complex requirements into a logical workflow and plan
  • Build positive relationships with stakeholders across client businesses
  • Manage and deliver on day-to-day needs and queries from clients
  • Working onsite at client offices to support usage and engagement
  • Providing consultative support and delivering analytical solutions for clients to ensure realisation of client ROI
  • Conduct analysis leveraging tools to provide actionable insights and recommendation to clients
  • Project and task management of relevant stakeholders to deliver analytical projects
  • Working in collaboration with analysts to run bespoke analyses on key client questions
  • Presenting solutions and recommendations back to client stakeholders
  • Be a super user of the products and build knowledge to educate client’s on best use of products (including running ad hoc training sessions as needed)
  • Supporting the business in achieving commercial targets primarily through driving client revenues
  • Own and deliver against a client plan for your portfolio; identify and initiate commercial opportunities for growing client accounts
  • Be able to identify solutions relevant to client needs and communicate this effectively
  • Be able to close straightforward renewal conversations and managing all contract renewal processes
  • Ongoing conversations with clients to build knowledge to provide Product teams with consistent and reliable source of feedback
  • Contribute to high-performing, knowledge focused and positive and engaged culture for the Consumer team Attending and participating in team meetings and knowledge sharing sessions
  • Being a team player and providing support to juniors, peers and seniors within the team as needed


Experience and education required


  • Tertiary qualifications in a related discipline
  • Approximately 3-4 years working within a Retail / Consumer business in buying, category or sales or in an analytics consulting role in the Consumer industry
  • Knowledge and experience analysing data (customer, transaction or sales data) in an Consumer context
  • An ability to work proactively and leverage available resources to problem solve, with support from consultants and senior consultants
  • Experience working with stakeholders (both internal and ideally externally) up to a senior / director level
  • Strong communication skills with the ability to explain and distil complex information and data into actionable strategies for clients
  • Confident presentation skills
  • Ability to thrive in a fast paced and regularly changing environment, juggling multiple stakeholders and projects


  • London, United Kingdom Retail Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Commercial Officer. **About us**: Retail Insights is Northern...


  • London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Commercial Officer. About us CFO Insights is Northern...


  • London, Greater London, United Kingdom The AA Full time

    About the RoleThe Commercial Insights Manager position at The AA is an exciting opportunity for a talented individual to lead commercial analysis efforts and drive business growth.


  • London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full time

    At Atlantic Labs Manager GmbH, we are seeking a skilled Senior Commercial Manager to drive our growth in the UK and Nordics regions. This is an exciting opportunity for an experienced professional to lead our commercial strategy and build high-value partnerships across various travel partners.About the RoleThis role requires a strong leader who can execute...


  • London, United Kingdom 5 Hertford Street Full time

    Robin Birley Holdings is a Hospitality & Leisure group dedicated to providing world class quality of service, products and experience to customers and members. Established in 2012 by Robin Birley, the groups flagship business is 5 Hertford Street, a private member's club located in Mayfair, London. At the core of the clubs philosophy, is the Birley familys...


  • London Area, United Kingdom Harnham Full time

    INSIGHT BUSINESS PARTNER LONDON UP TO £108,000 We're working with a leading broadcaster in the UK who are searching for a new Insight partner to join their executive audience leadership team THE ROLE: In this position, you will: Work closely with senior stakeholders including C-Suite level Work across a range of insight projects in order to improve...


  • London Area, United Kingdom Harnham Full time

    INSIGHT BUSINESS PARTNERLONDONUP TO £108,000We're working with a leading broadcaster in the UK who are searching for a new Insight partner to join their executive audience leadership teamTHE ROLE:In this position, you will:Work closely with senior stakeholders including C-Suite levelWork across a range of insight projects in order to improve organisational...


  • London Area, United Kingdom Harnham Full time

    INSIGHT BUSINESS PARTNERLONDONUP TO £108,000We're working with a leading broadcaster in the UK who are searching for a new Insight partner to join their executive audience leadership teamTHE ROLE:In this position, you will:Work closely with senior stakeholders including C-Suite levelWork across a range of insight projects in order to improve organisational...


  • London, Greater London, United Kingdom McDonalds UK (Corporate) Full time

    About the Role:At McDonald's UK (Corporate), we are seeking an exceptional Strategic Commercial Insights Manager to join our Business Insights team. This is a dynamic, commercially-minded role that will play a critical part in driving business growth through actionable commercial insight.The Opportunity:This position involves working closely with Marketing,...


  • London, United Kingdom CFO Insights Full time

    CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. You...


  • London, United Kingdom CFO Insights Full time

    CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media ( which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc....


  • West London, London, United Kingdom 5 Hertford Street Full time

    Robin Birley Holdings is a Hospitality & Leisure group dedicated to providing world class quality of service, products and experience to customers and members. Established in 2012 by Robin Birley, the groups flagship business is 5 Hertford Street, a private member's club located in Mayfair, London. At the core of the clubs philosophy, is the Birley...


  • London, United Kingdom Global Radio Services Full time

    Commercial Insight Assistant **Reporting of the Role** This role reports to Commercial Insight Manager **Overview of job**: The role of Commercial Insight Assistant is to provide insight support to the insight team. This involved working closely with all members of the insight team, assisting on a variety of projects. The Commercial Insight Assistant is...

  • Sdr at Retail Insights

    6 months ago


    London, United Kingdom Retail Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? Are you curious or passionate about creating events? If so, you might be our SDR. **About us**: Retail Insights is Northern Europe's leading retail forum....


  • London, Greater London, United Kingdom Private Equity Insights Full time

    Job OverviewWe are seeking a seasoned professional to lead our Private Equity Insights team as a Founder Associate. This role requires a strong commercial awareness, passion for business, and exceptional leadership skills.Key ResponsibilitiesRun, grow, and manage all aspects of Private Equity Insights, ensuring the successful execution of conferences and...


  • London, United Kingdom CFO Insights Full time

    Senior Management Consultant at CFO Insights If so, you might be our next Senior Management Consultant. CFO Insights is Northern Europe's largest CFO forum and aims to connect and develop CFOs, finance leaders, and tomorrow's innovators by addressing the issues of the future CFO. CFO Insights is part of United Media which focuses on building large scale...


  • London, United Kingdom Private Equity Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Commercial Officer. About us Private Equity Insights is the...


  • London, Greater London, United Kingdom CV Library Full time

    Commercial Insights Specialist Job DescriptionWe're seeking a Commercial Insights Specialist to join our Consumer Data team, focusing on trade promotion management. This is an exciting opportunity to leverage data science and analytics to drive business growth and optimize promotional spend for clients in the consumer goods industry.As a Commercial Insights...


  • London, Greater London, United Kingdom Global Accounting Network Full time

    Job Title: Commercial Insights SpecialistEstimated Salary: $90,000 - $140,000 per year.The Global Accounting Network is looking for a talented Commercial Insights Specialist to join our high-performing FP&A team. In this role, you will be responsible for using Power BI to create and manage reporting models based on data from multiple sources.You will work...


  • London, United Kingdom Formula 1 Full time

    Main **Responsibilities**: We’re looking for a Commercial Insights Executive to join our team, supporting the Commercial Partnerships department through the curation of commercially relevant intelligence and action-oriented insight. This data-driven role will help support and enhance partnership performance with both new and existing Formula 1 partners....