ServiceNow developer

4 weeks ago

United Kingdom Dynamic Search Solutions Full time

ServiceNow Developer – IT Consultancy

Location: Remote with occasional travel to a head office (Manchester or London)

Salary £50k-£60k + Bonus, Pension, Healthcare


Must be UK based and eligible to live and work in the UK.


Are you a self-motivated, skilled ServiceNow Developer looking to make a real impact in a fast-paced IT Consultancy? Do you have the expertise to integrate complex third-party services into the ServiceNow platform while delivering top-notch solutions across ITOM, CSM, and ITSM? If you’re passionate about technology, love solving challenges, and enjoy working autonomously, we want you on our team


About the Role:

As a ServiceNow Developer, you’ll be an integral part of our consultancy, working closely with internal and external clients to implement and optimize the ServiceNow platform. Your role will be a mix of hands-on technical work and strategic advisory, where you'll lead the integration of third-party services into the ServiceNow ecosystem while leveraging the platform's full potential.

You’ll have the autonomy to manage your own projects, driving the delivery of high-quality solutions that align with business objectives. You’ll also be a critical force in ensuring our clients gain maximum value from ServiceNow across multiple modules, particularly IT Operations Management (ITOM), Customer Service Management (CSM), and IT Service Management (ITSM).


Key Responsibilities:

  • Lead Integrations: Take ownership of integrating third-party services into the ServiceNow platform, ensuring seamless functionality and high performance.
  • Develop the internal ServiceNow platform for the organisation
  • Solution Design & Delivery: Architect and deliver tailored solutions across ITOM, CSM, and ITSM to meet specific business requirements.
  • Autonomous Project Management: Manage your projects independently, from planning to implementation, ensuring successful and timely delivery.
  • Proactive Problem Solving: Identify and resolve potential issues before they impact performance or delivery, continuously optimizing processes and workflows.
  • Stakeholder Engagement: Collaborate with clients, business analysts, and internal teams to gather requirements, provide expert insights, and deliver superior service.
  • Automation & Innovation: Implement workflow automation, reduce manual processes, and innovate solutions that drive efficiencies across our clients’ platforms.


What You’ll Bring:

  • Proven Expertise in ServiceNow: Deep knowledge of ServiceNow’s capabilities, including ITOM, CSM, and ITSM, and hands-on experience with 3rd-party integrations.
  • Autonomy & Proactiveness: Ability to work independently and proactively manage your workload, with a proven track record of delivering high-quality results.
  • Technical Problem-Solving Skills: A strong analytical mindset with the ability to identify issues, troubleshoot problems, and implement solutions quickly and effectively.
  • Communication & Stakeholder Management: Strong interpersonal skills, with the ability to translate technical concepts into business language and work closely with clients and team members.
  • Project Management: Experience in managing projects from conception through delivery, including time management, risk management, and reporting.

Why Join Our Team?

  • Innovative Projects: Work on cutting-edge ServiceNow projects that push the boundaries of what’s possible, integrating state-of-the-art technologies into the platform.
  • Autonomy & Ownership: Take full ownership of your projects with the freedom to innovate, lead, and deliver as you see fit.
  • Professional Growth: Benefit from ongoing learning opportunities and exposure to a variety of industries, keeping your skills sharp and evolving with the latest technology trends.
  • Collaborative Culture: Work alongside a team of passionate experts who are always willing to share knowledge and support one another.

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