IT Vendor Management

3 weeks ago

London Area, United Kingdom CLS Group Full time

IT Vendor Management


CLS Technology is growing is Vendor Management capability to support management of our critical and key Vendors. The purpose of this role is to maximise the performance and value of CLS’s strategic Third Parties whilst minimizing risk through contractual and relationship management monitoring and to support Technology in its execution of compliance with the Third Party Management Policy.


Operational

  • Monitoring and managing contractual arrangements ensuring delivery including:-
  • Deliverable tracking
  • Obligation tracking
  • Change management
  • Cost management
  • Invoice management
  • Document management
  • ITVM Planner oversight, support and monitoring



Strategic

  • Establish relationships both internally at CLS and externally with the relevant Third Parties
  • Creation and maintenance of balanced scorecards for portfolio of Vendors
  • Managing and overseeing the Governance aspects of the relationship

Leadership

  • Stakeholder management to resolve disputes and issues with Third Party
  • Communicating issues and performance activities to all levels of the organization verbally and reports
  • Maintaining and minimizing CLS exposure to Third Party risk through contractual navigation and relationship management
  • Promoting high Third Party Management performance standards with the Technology function

Knowledge, skills and abilities - competencies required for successful job performance

  • Excellent verbal and written communication skills
  • Established and proven contract management experience
  • Established commercial and financial experience
  • Knowledge of Project Management processes
  • Excellent problem management skills
  • Knowledge of a regulated Financial services industry



Qualifications / certifications

  • CIPS qualified preferred
  • IACCM

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