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Clinical Support Specialist
2 months ago
Our customer is a leading international medical technology company specialising in the development of devices that are less invasive for patients. Due to their continued growth, they are now looking for a Clinical Support Specialist to promote their Vascular portfolio by providing hands-on clinical support and education to doctors.
Key responsibilities:
- Develop an excellent knowledge of the product portfolio and other possible devices related to them.
- Responsible for providing service to clinical customers and non-clinical customers
- Provide technical product training to both clinical customers and the team on the use of the company’s medical devices as required.
- Provide the Sales Manager, DPSM and Account Specialist with information on developments and trends within the product portfolio.
- Provide market intelligence and other appropriate feedback to the division personnel promptly.
- Seek and evaluate new product ideas, providing adequate information to the Sales Manager, and Account Manager and facilitating ongoing communication.
- Assure that all new or updated product information is distributed to and understood by the customers and team.
- Participation in relevant local and international exhibitions, meetings and lectures forwarding relevant information to the divisional team.
- Provide written reports to the Sales Manager as appropriate.
To be considered for the role, you must closely match the following job profile:
- Relevant experience in clinical support is desirable.
- Knowledge of relevant clinical procedures is desirable.
- Ability to interpret clinical data.
- Very good communication and interpersonal skills.
- High level of self-motivation.
- Good working knowledge of Microsoft® Office.
- Language Skills – good written and verbal command of English and other relevant languages.
- Proven problem-solving skills.
- Excellent organisational skills.
- Excellent Networking skills.
- Excellent numeric skills.
- Availability and willingness to travel extensively on Company business. Average weekly travel is 3 to 4 overnights per week.
- Current driving license.
- Must live within London or surrounding area.
