Medical Engagement Manager

4 weeks ago

Uxbridge, United Kingdom Contracts IT Recruitment Consulting Ltd Full time

Medical Engagement Manager
Location : London, Uxbridge
Duration : 12 month + possible extension

*Urgent 12 Month Contract - Role hiring now*

This is a *London* based role with an excellent immediate start within a Global Life science brand working on their largest digital and technological transformation program.

Role Overview:

Our client are seeking a highly skilled and dedicated Medical Information Manager to lead and enhance their customer-focused Medical Information (MI) service, catering to Healthcare Professionals (HCPs) and patients across Major Markets. In this pivotal role, you will contribute to the strategic direction and execution of MI processes, ensuring alignment with their Scientific Communications and Engagement (SCE) team. You will collaborate across worldwide and market-level Matrix teams, ensuring their MI activities meet local regulatory and cultural requirements, and deliver exceptional service.

Qualifications and Functional/Technical skills:

  • Pharmacist, physician, or life science graduate
  • Experience in the pharmaceutical or related industry including MI and ability to demonstrate expert knowledge of MI function, activities, and processes.
  • Fluency in both spoken and written English
  • Proficiency with systems (eg, Salesforce), processes, products, and customer relations skills

Experience & Knowledge:

  • Strong organizational skills with the ability to problem solve and develop solutions whilst working across the Matrix to provide an excellent Medical Information service to respond to customer enquiries.
  • Ability to critically evaluate scientific data as well as retrieve and evaluate information from multiple sources for preparing MI responses.
  • Excellent understanding of WW and Market level specific regulations, guidelines, and the practice of medicine as it is pertinent to MI.
  • Excellence in communication of scientific knowledge and the value of MI to the customer and internal stakeholders.
  • Collaboration across WW SCE to efficiently align resources, simplify processes and identify opportunities for enhanced customer experience.
  • Ability to establish effective and productive relationships with relevant stakeholders.
  • Ability to critically analyze performance against quality measures, metrics, and process. Able to develop and implement appropriate actions in response to outcomes.
  • Initiative to identify gaps and propose innovative solutions that optimize process and utilize technology.
  • Prior experience managing and leading internal Medical Information Contact Channel or Outsourced Medical Information Partners in a global, highly matrixed organization.

Please send your CV or call Ahmed to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.

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