Operations Manager
1 week ago
The Herbtender is on a fast growth trajectory, fuelled by consumer interest in functional mushrooms, adaptogens, and natural solutions to stress. We exist to help others discover the incredible benefits of adaptogens in building our body’s natural resilience to stress, so we can live healthier and happier lives.
⭐ As our Operations Manager, you will be an essential member of the team to deliver our growth. You will have an excellent grasp of efficient operations and how to select, motivate and manage critical partners. You will have a strong interest in systems, processes and project management, and strong people skills.
Now in our third year since launch, with our recent nationwide listing in Holland & Barrett, we are expanding our team to drive forward our mission to be the leaders in A daptogenic Wellness . You will be part of an exciting, growing business that puts authenticity and integrity at the heart of what we do.
PRINCIPLE ACCOUNTABILITIESnOverall accountability for the efficient management and development of The Herbtender supply chain and operations, ensuring cost effective progressive solutions delivering high quality experiences to customers and suppliers.nSelection and management of manufacturing partners, packaging suppliers, ingredient suppliers to agreed standards and costsnOperations lead on new product development projects from conception to commercialisationnAccountability for 3PL and D2C warehousing and logistics including SLA managementnAccountability for stock management and purchasing through the newly implemented inventory management system Unleashed.nMaintain the day to day relationships with all suppliersnIdentify ways to streamline processes and procedures including sourcing new suppliers and softwarenOversee quality and technical and trade customer satisfaction tracking
QUALIFICATIONS & SKILLS
5 years of proven experience working within supply chain management in FMCGnExcellent communication and data management skillsnExperience in managing 3PL relationshipsnProject management experiencenStart-up experience advantageousnCommercially awarenHave a positive, problem-solving attitudenA passion for wellness and natural ways to manage health
ABOUT THE HERBTENDER
Mark and Laura Neville launched The Herbtender in 2022 after discovering that adaptogens can help build the body’s natural resilience to stress. These powerfully intelligent ingredients including medicinal mushrooms, herbs and nootropics help normalise our internal systems, regulating physiological function and restoring metabolic balance.
The Herbtender has a clear mantra – bend, don’t break – a reference to the ancient philosophy that the reed which bends in the wind is mightier than the oak that breaks in the storm By positioning flexibility rather than force as the true measure of strength, the mantra encapsulates the essence of adaptogens and how they work in the body, as well as their relevance to our stressful modern lives.
Expertly formulated and trialled in the UK by our Medical Herbalist, our naturally effective supplements are made from adaptogens, functional mushrooms, herbs and nootropic ingredients that have been safely used for centuries. Each ingredient has a clear purpose and has been responsibly sourced with respect for our planet. Our supplements are clean, plant-based, and free from fillers, colourants, preservatives and sweeteners, and all our packaging is either recyclable or compostable.
Our core family of seven, expertly crafted, supplements focus on supporting the six core need states of; anxiety, sleep, focus, energy, immunity, and physical performance, and we are set to expand into new formats and categories.
We are available in Holland & Barrett, Wholefoods, Selfridges, John Bell of Croydon, Revital, Amazon and our own D2C store -
The Herbtender | Expertly Crafted Adaptogenic Blends (the-herbtender.com)
.
Important: In the application process you will be asked for a number between 1 and 10. The answer is 9.
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