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Fire Alarm Supervisor

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St Peteramps, United Kingdom TQS Blu Full time
Main duties and responsibilities As a Contract Manager you will be responsible for the effectiveness of the overall contract, ensuring all KPI’s and goals are met. The main duties include:
* To manage the effective day to day management of the contract’s reactive and PPM service delivery.
* To lead, support and develop your team to ensure the highest professional standards are always achieved and projects are delivered on time.
* To develop a strong collaborative working relationship with clients to promote excellent customer service.
* To manage all aspects of accurate pricing from quotations, reviewing works and invoicing.
* To ensure all KPIs are measured and delivered in line with client’s expectations.
* To take responsibility in the procurement of any materials required for the contract.
* To take a proactive approach to ensure all best practices for legal & compliance matters are achieved.
* To supervise & train less experienced supervisors and engineers. Carry out 1-2-1's and set objectives geared towards annual appraisals
* Be aware of new law, regulation & contract trends for potential impact on business goals
* Be the focal point for all communication in looks to disciplines for resolutions of contract issues & arguments
* Proactively monitor expenditure and report to line manager regularly with summary of expenditure
* Regularly review contract management working methods, systems and procedures to identify opportunities for improvements and/or efficiencies
* Commit to the active involvement with clients in the specifying and delivery of works before, during and after the completion of the works.
* Obtain feedback from clients we have regular basis regarding their views on the engineer's activity and delivery of works.
* To communicate with the customer in person and in writing the Company's commitment to reaching a first-class delivery service. ꞏ
* Ensure accurate invoices are raised on a weekly basis for each contract
* Manage, promote and oversee the company's Health and Safety and Environmental policy and inform the Managing Director of any breach to company Health and Safety policy.
* Carry out any reasonable request of Senior Management to aid delivery of service Experience & Skills
* A minimum of three years’ experience in contract management required, preferably gained in delivering to the public sector.
* Strong knowledge of fire safety regulations, FIA and BAFE qualifications preferred.
* Good presentation, leadership & management skills
* Ability to manage a team effectively, ensuring issues are dealt with quickly and professionally
* Have good planning and organisational skills, with a ability to react to sudden changes and reprioritise Salary and benefits
* Competitive salary relative to experience (PAYE)
* 23 days holiday per year, and you can secure 1 extra day holiday per full year of service up to a cap of 25 days. From this allowance we will provide you the option to sell 3 days back to the company per year, or you can take 3 days into the next holiday year. Plus, statutory bank holidays (currently 8)
* Over and above the increased allowance, should either or both Christmas Eve and New Year’s Eve fall on a weekday, you will not be required to work past midday, but will be paid a full day.
* Auto enrolment into the government pension scheme.
* Vehicle + Fuel card upon requirement.
* Company phone and tablet device available when required.
* Flexible working approach upon agreement