Current jobs related to Onsite Technical Support Engineer - RossOnWye - ATS Global
-
Technical Support Manager
1 month ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timePosition Overview: This opportunity is ideal for a seasoned Engineering or Technical Assistant, preferably with a background in the renewable energy sector.About the Company: You will be part of a dynamic and innovative solar development firm that focuses on sustainable solutions. Here’s what makes this workplace exceptional:Inviting Work Atmosphere: Enjoy...
-
Technical Design Estimator
3 months ago
Ross-on-Wye, United Kingdom Meadex Technical Mouldings Full timeMeadex Technical Mouldings group aims to be the UK's leading and go to Technical Moulder for Polymers & Elastomers. Growing rapidly via both acquisition and organic growth. We are looking for a technically minded estimator who can handle customer enquiries, both directly and via our Sales & Account Managers. Some enquiries may be simple parts and others may...
-
Technical Project Coordinator
3 months ago
Ross-on-Wye, United Kingdom Recruit 4 Talent Full time**Description**: **Technical Project Coordinator **sought by the building solutions division of a global plastics manufacturer with close to 200 locations worldwide, to join their office in Ross-on-Wye. **The Role**: - Participate in internal and external pipe system tender submissions - Providing technical support to customers in the UK & Republic of...
-
Technical Support Specialist
2 weeks ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timeJob OverviewThis role is suitable for an experienced Engineering / Technical Assistant, ideally with knowledge of the renewables industry.You'll be working for a leading executive search firm, Jan Hughes Executive Search, that specializes in placing top talent in the solar development sector.Key Responsibilities:Provide technical support to the solar...
-
Technical Support Specialist
2 weeks ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timeJob OverviewThis role is suitable for an experienced Engineering / Technical Assistant, ideally with knowledge of the renewables industry.You'll be working for a leading executive search firm, Jan Hughes Executive Search, that specializes in placing top talent in the solar development sector.Key Responsibilities:Provide technical support to the solar...
-
Technical Support Manager
1 month ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timePosition Overview: This opportunity is ideal for a skilled Engineering or Technical Assistant, preferably with a background in the renewable energy sector.About the Company: You will be part of a dynamic and innovative solar development firm that focuses on sustainable solutions. Here’s what makes this workplace appealing:Inviting Work Atmosphere: Enjoy a...
-
Technical Operator
3 months ago
Ross-on-Wye, United Kingdom Meadex Technical Mouldings Full timeResponsibilities: - Undertake Compression, Injection & Transfer Moulding work. - Monitor and adjust machine settings to ensure proper performance - Troubleshoot and resolve technical issues that may arise during production - Conduct regular inspections to identify any potential malfunctions or defects - Follow safety protocols and maintain a clean and...
-
Technical Support Specialist
2 weeks ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timeThis role is suitable for an experienced Engineering / Technical Assistant, ideally with knowledge of the renewables industry.You'll be working for a leading solar development company with environmentally aligned solutions, specializing in agile and forward-thinking projects.Pleasant Work Environment: Modern office space with flexible working hours and a...
-
Technical Support Specialist
2 weeks ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timeThis role is suitable for an experienced Engineering / Technical Assistant, ideally with knowledge of the renewables industry.You'll be working for a leading solar development company with environmentally aligned solutions, specializing in agile and forward-thinking projects.Pleasant Work Environment: Modern office space with flexible working hours and a...
-
Technical Support Manager
1 month ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timePosition Overview: This opportunity is ideal for a seasoned Engineering or Technical Assistant, preferably with expertise in the renewable energy sector.About the Company: You will be part of a dynamic and innovative solar development firm that focuses on sustainable solutions. Here’s what makes this workplace appealing:Positive Work Environment: Enjoy a...
-
Technical Support
3 months ago
Ross-on-Wye, United Kingdom Healthcare 21 Full timeWho we are? Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes. We are high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and...
-
Technical Support Manager
1 month ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timePosition Overview: This opportunity is ideal for a seasoned Engineering or Technical Assistant, preferably with expertise in the renewable energy sector.About the Company: You will be part of a dynamic and innovative solar development firm dedicated to sustainable solutions. Here’s what makes this organization a great place to work:Positive Work...
-
Technical Support Manager
1 month ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timePosition Overview: This opportunity is ideal for a seasoned Engineering or Technical Assistant, preferably with expertise in the renewable energy sector.About the Company: You will be part of a dynamic and innovative solar development firm committed to sustainable solutions. Here’s what makes this workplace exceptional:Inviting Work Atmosphere: Enjoy a...
-
Technical Assistant
3 weeks ago
Ross-on-Wye, United Kingdom Jan Hughes Executive Search Full timeAre you a technically skilled engineer with a passion for energy and grid solutions? As a result of expansion, we're looking for an additional dynamic individual to join our small, highly qualified team. Key Responsibilities: - Scope projects using tools like Google Earth, GIS, and more to find grid capacity. - Collaborate on G99, G100, BEGA, and BCA...
-
Electronic Assembler
4 weeks ago
Ross-on-Wye, United Kingdom Rise Technical Recruitment Ltd Full timeElectronic Assembler / Junior Assembler (Full Internal Training)£25,000 - £30,000 + Clear Training + External Qualifications+ Structured Progression + On-Site Parking + Company Pension + BenefitsWorkshop Based, Commutable from Ross-On-Wye, Hereford, Ledbury, Newent, Cinderford, Monmouth surrounding areasAre you an aspiring Electronic Assembly...
-
Technical Graduate Trainee
3 days ago
Ross on Wye, Herefordshire, United Kingdom AWD online Full timeJob Title: Technical Graduate TraineeWe are seeking a highly motivated and ambitious Technical Graduate Trainee to join our team at AWD online. As a Technical Graduate Trainee, you will be responsible for providing business support to our UK Window Solutions division, working closely with our sales team, extrusion factory, and international development...
-
Technical Graduate Trainee
3 days ago
Ross on Wye, Herefordshire, United Kingdom AWD online Full timeJob Title: Technical Graduate TraineeWe are seeking a highly motivated and ambitious Technical Graduate Trainee to join our team at AWD online. As a Technical Graduate Trainee, you will be responsible for providing business support to our UK Window Solutions division, working closely with our sales team, extrusion factory, and international development...
-
Senior Technical Director
3 days ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timeSenior Technical Manager OpportunityWe are seeking a highly skilled Senior Technical Manager to join our renewables business. The ideal candidate will provide leadership to the technical team and drive the development of utility scale solar PV and BESS projects.Key Responsibilities:Manage a small team of professionals to deliver sites to RTB stage and...
-
Senior Technical Director
3 days ago
Ross on Wye, Herefordshire, United Kingdom Jan Hughes Executive Search Full timeSenior Technical Manager OpportunityWe are seeking a highly skilled Senior Technical Manager to join our renewables business. The ideal candidate will provide leadership to the technical team and drive the development of utility scale solar PV and BESS projects.Key Responsibilities:Manage a small team of professionals to deliver sites to RTB stage and...
-
Technical Assistant
4 weeks ago
Ross-On-Wye, United Kingdom Jan Hughes Executive Search Full timeThis role is suitable for an experienced Engineering / Technical Assistant, ideally with knowledge of the renewables industry.You'll be working for an agile and forward-thinking solar development company with environmentally aligned solutions. Here's why you'll love working here:Pleasant Work Environment: Modern office space. Enjoy the convenience of free...
Onsite Technical Support Engineer
4 months ago
ATS is currently seeking a suitable candidate to support Industrial IT solutions delivered to a lead UK manufacturer.
You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.
As a support engineer, the candidate will become an integral part of our customers daily operations, where you will act as a first point of contact for IT issues, and you’ll work closely with other manufacturing teams and individuals to drive incident resolution forward.
To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team.
The role will also require inclusion into an on-call rota and require occasional additional out of hours work to ensure ATS are able meet the demands of our customers 24x7 requirements.
The Person
The right candidate has;
A minimum of two year’s proven experience working in a 2nd or 3rd Line Support or an equivalent IT engineering role, having also worked with networks, hardware and software; they should be able to demonstrate an excellent understanding of both software and hardware troubleshooting methodology.
The candidate should be an excellent communicator who’s able to present technical detail clearly and effectively both internally and externally at all levels.
Enthusiasm, self-motivation and a drive to see their team succeed are character traits we are seeking, candidates must be customer service focused, incredibly well organised and able to handle highly pressurised situations with a clear and focused approach to problem resolution.
A willingness to travel to customer sites around the country with varying degrees of notice and possession of a full UK driving licence and motor vehicle is essential in this position, as is eligibility for UK security clearance (SC).
Key Responsibilities
The successful candidate will be responsible for;
- Working effectively in a team or as an individual.
- Taking total ownership of his or her assigned incidents and tasks.
- Ensuring incident and task deadlines are always met or exceeded.
- Managaging his or her workload with minimal input from the team leader.
- Providing in-depth problem analysis of major incidents.
- Providing meaningful risk and operational feedback in-line with his/her duties.
- Demonstrating high standards of professionalism and adherence to process at all times.
- Communicating clearly and promptly with internal and external stakeholders.
- Be an integral part of the day to day running of IT and manufacturing systems for your site.
Industry and Technical Knowledge
- Manufacturing Processes and Systems
- Incident Management
- ITIL Processes
- Working amongst multi vendor IT environments
- OEM engagement
- Windows hardware, software and networking troubleshooting
Other Skills
Advanced troubleshooting of Windows based software, hardware and network troubleshooting.
The Benefits
Become part of a successful, dynamic team delivering solutions to our customers. In return the position offers a very competitive salary & benefits package.
You will also get:
- Additional leave
- Casual dress
- Childcare
- Company events
- Company pension
- Employee discount
- Flexitime
- Life insurance
- On-site parking
- Private medical insurance
- Profit sharing
- Sick pay
- Store discount
- Wellness programme
