Tehchnical Solutions Manager

Found in: Whatjobs ES C2 - 4 days ago

Greater London, United Kingdom Pivotal London Full time

Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - London


Pivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London.


Launched in the UK in 2021 this is the first international expansion of the social media brand's e-commerce platform and through partnerships with Shopify and Square the aim is to become the number one player within social commerce which has already proven to have been a success with some of the biggest brands in the UK.


As a Customer Solution Manager, you will play a vital role in enabling successful e-commerce integrations. You'll collaborate with merchants, guide them through the integration process, and optimize product platforms to drive efficiency and scale success.


Responsibilities


  • Partner with account management in pre-sales and onboarding of strategic merchants.
  • Ensure successful integration with platforms such as Salesforce Commerce Cloud, Shopify, Netsuite, and more.
  • Act as the trusted technical advisor to merchants.
  • Provide expert advice on integration, best practices, and product knowledge.
  • Collaborate with stakeholders to implement successful integrations.
  • Ensure adherence to integration standards and governance.
  • Work with clients and engineering teams to diagnose and resolve customer issues.
  • Provide insights to guide the product roadmap.
  • Comfortably manage multiple stakeholders in different time zones.
  • Run API calls and debug seller requests when needed.


Requirements

  • 5+ years in technical account management, pre-sales engineering, solution architecture, or customer success management.
  • Hands-on experience with platforms like Salesforce Commerce Cloud, Shopify, or Netsuite. Familiarity with RESTful and SOAP APIs.
  • Strong grasp of the e-commerce ecosystem, architecture, and system
  • Fluent in English and at least one of French, German, Italian or Spanish.


To be considered for this opportunity apply within or contact Calum at Pivotal for a confidential discussion via email at

  • Tehchnical Solutions Manager

    Found in: Talent UK 2A C2 - 2 weeks ago

    Greater London, United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - LondonPivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London.Launched in the UK in 2021 this is the first international expansion of the social media brand's...

  • Tehchnical Solutions Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Greater London, United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - LondonPivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London.Launched in the UK in 2021 this is the first international expansion of the social media brand's...

  • Tehchnical Solutions Manager

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - London Pivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London. Launched in the UK in 2021 this is the first international expansion of the social media...

  • Tehchnical Solutions Manager

    2 weeks ago

    London, United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - London Pivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London. Launched in the UK in 2021 this is the first international expansion of the social media...

  • Tehchnical Solutions Manager

    Found in: Appcast UK C2 - 7 days ago

    Greater London, United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - LondonPivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London.Launched in the UK in 2021 this is the first international expansion of the social media brand's...

  • Tehchnical Solutions Manager

    Found in: Appcast UK C C2 - 7 days ago

    Greater London, United Kingdom Pivotal London Full time

    Senior Customer Solutions Manager - E-commerce - Global Social Media Brand - LondonPivotal are proud to be working with a global social media brand who are looking for an ambitious Senior Customer Solutions Manager to join their e-commerce team based in London.Launched in the UK in 2021 this is the first international expansion of the social media brand's...

  • Solutions Architect

    5 days ago

    London, United Kingdom iXceed Solutions Full time

    Role: Digital Solution Architect Location: London, UK Duration: Permanent / Fixed Term Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. ...

  • Solutions Architect

    Found in: Talent UK 2A C2 - 5 days ago

    London, United Kingdom iXceed Solutions Full time

    Role: Digital Solution ArchitectLocation: London, UKDuration: Permanent / Fixed TermResponsibilities:As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth.Collaborate...

  • Solutions Architect

    Found in: Jooble UK C2 - 5 days ago

    London, United Kingdom iXceed Solutions Full time

    Role: Digital Solution Architect Location: London, UK Duration: Permanent / Fixed Term Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. ...

  • Solutions Architect

    Found in: Appcast UK C C2 - 5 days ago

    London Area, United Kingdom iXceed Solutions Full time

    Role: Digital Solution ArchitectLocation: London, UKDuration: Permanent / Fixed TermResponsibilities:As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth.Collaborate...

  • Solutions Architect

    Found in: Appcast Linkedin GBL C2 - 6 days ago

    London Area, United Kingdom iXceed Solutions Full time

    Role: Digital Solution ArchitectLocation: London, UKDuration: Permanent / Fixed TermResponsibilities:As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth.Collaborate...

  • Solutions Architect

    Found in: Whatjobs ES C2 - 4 days ago

    London Area, United Kingdom iXceed Solutions Full time

    Role: Digital Solution Architect Location: London, UK Duration: Permanent / Fixed Term Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth....

  • Solutions Architect

    Found in: Appcast UK C2 - 5 days ago

    London Area, United Kingdom iXceed Solutions Full time

    Role: Digital Solution ArchitectLocation: London, UKDuration: Permanent / Fixed TermResponsibilities:As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth.Collaborate...

  • Solutions Architect

    Found in: Talent UK 2A C2 - 1 week ago

    London, United Kingdom Pavilion Recruitment Solutions Full time

    Solutions ArchitectLondon Salary £100,000Elevate your career by joining a distinguished specialist insurance solution provider, recognised for its innovative approach and commitment to excellence. This esteemed organisation is actively seeking a seasoned Solutions Architect to lead the charge in harmonising business integrations and enhancing the efficiency...

  • Solutions Executive

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom Opus Recruitment Solutions Full time

    A Solutions Executive required to work for an exciting, technology focussed law firm based in London with 28 offices worldwide. This role will sit within their LegalTech Solutions team, which is responsible for the promotion, support and further development of legaltech tools globally. They have an exciting roadmap of new solutions which are paving the...

  • Solutions Executive

    2 weeks ago

    London, United Kingdom Opus Recruitment Solutions Full time

    A Solutions Executive required to work for an exciting, technology focussed law firm based in London with 28 offices worldwide. This role will sit within their LegalTech Solutions team, which is responsible for the promotion, support and further development of legaltech tools globally. They have an exciting roadmap of new solutions which are paving the...

  • Solutions Executive

    Found in: Talent UK 2A C2 - 2 weeks ago

    London, United Kingdom Opus Recruitment Solutions Full time

    A Solutions Executive required to work for an exciting, technology focussed law firm based in London with 28 offices worldwide. This role will sit within their LegalTech Solutions team, which is responsible for the promotion, support and further development of legaltech tools globally. They have an exciting roadmap of new solutions which are paving the way...

  • Digital Solution Architect | TestYantra Software Solutions

    1 week ago

    London, United Kingdom TestYantra Software Solutions Full time

    Job Title: Digital Solution Architect Employer: TestYantra Software Solutions Location: London, United Kingdom Salary: Employment Type: Permanent Reference Number: 10826_9eb28beff278bbe2c88372d7eaf84e6f Job Details: Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal...

  • Solutions Architect

    Found in: Appcast UK C C2 - 1 week ago

    London Area, United Kingdom Pavilion Recruitment Solutions Full time

    Solutions ArchitectLondon Salary £100,000Elevate your career by joining a distinguished specialist insurance solution provider, recognised for its innovative approach and commitment to excellence. This esteemed organisation is actively seeking a seasoned Solutions Architect to lead the charge in harmonising business integrations and enhancing the efficiency...

  • Solutions Architect

    Found in: Whatjobs ES C2 - 4 days ago

    London Area, United Kingdom Pavilion Recruitment Solutions Full time

    Solutions Architect London Salary £100,000 Elevate your career by joining a distinguished specialist insurance solution provider, recognised for its innovative approach and commitment to excellence. This esteemed organisation is actively seeking a seasoned Solutions Architect to lead the charge in harmonising business integrations and enhancing the...