IT Systems Engineer

2 months ago


Salford, United Kingdom Candour Solutions Full time

IT Systems Engineer

Salford

£50-£55,000


Key Responsibilities:


Server Administration and Maintenance:

- Manage and maintain servers to ensure optimal performance and reliability.

- Perform regular system updates, patches, and security configurations.

- Monitor server health and respond to alerts promptly.


Technical Support:

- Flexible approach in providing 1st, 2nd, and 3rd line support to resolve technical issues.

- Assist users with troubleshooting hardware, software, and network problems.

- Document and track support requests and resolutions.


SQL Server Management:

- Build and troubleshoot SQL Server queries.

- Perform SQL Server reporting to support data analysis and decision-making.

- Optimize database performance and manage database security.


Backup Management:

- Implement and manage backup solutions using VEEAM.

- Regularly test backup and recovery procedures to ensure data integrity.

- Ensure compliance with backup policies and procedures.


Lexis Nexis VisualFiles:

- Administer and support Lexis Nexis VisualFiles.

- Customize workflows and troubleshoot issues within the system. (not an outright requirement)


Qualifications:


Education:

- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.


Experience:

- Minimum (number) years of experience in IT systems engineering or a related role.

- Proven experience with server administration, technical support, and backup management.


Skills:

- Proficiency in server administration and maintenance.

- Strong knowledge of VEEAM and backup management practices.

- Experience with Lexis Nexis VisualFiles and SQL Server.

- Excellent problem-solving and troubleshooting skills.

- Strong communication and interpersonal skills.


Attributes:


Proactive Thinking:

- Ability to anticipate and address potential issues before they become problems.


Can-Do Attitude:

- Positive attitude and willingness to take on challenges and get things done.


Detail-Oriented:

- Meticulous attention to detail in all tasks and responsibilities.


Team Collaboration:

- Ability to work effectively within a team and support colleagues as needed.


Other Requirements:


Certifications:

- Relevant certifications such as Microsoft Certified: Azure Administrator, VEEAM Certified Engineer, or equivalent.


Availability:

- Ability to work flexible hours and respond to emergencies outside of regular working hours


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