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Support Workers

2 months ago

Hammersmith, United Kingdom St Mungo's Full time
About The Role
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
We are looking for Support Workers (known internally as Project Workers) to join our Hammersmith & Fulham Pathway.
The services recruiting for this role are in the Hammersmith and Fulham Supported Pathway are:
  • Edith Road - 24 bed male only medium to high support needs hostel based in West Kensington
  • The Coninghams - 31-bed complex needs service supporting both men and women

In these vital roles you will:
  • Work with clients to identify their personal aims and ambitions and work towards achieving them.
  • Provide practical and personal support to clients in an approachable, caring and person centred way.
  • Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
  • Complete administrative records relating to client work, housing management and health and safety.
  • Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you
You will be supporting our clients on their road to recovery; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a case load of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.
To succeed in these highly rewarding roles you will have:
  • An understanding of the issues faced by homeless or vulnerably housed people - you may have had personal experience of homelessness yourself.
  • Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
  • Good interpersonal and listening skills, to establish effective working relationships with clients.
  • An enthusiasm to learn and work with clients with a holistic, person-centred approach.
  • Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.

We'd always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we'll let you know
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.
When you're ready to apply click the 'Apply Now' Button to start your online application form.
Closing date: 10am on 18 September 2024
Interview and assessments on: TBC
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer
Commitment to Equity, Diversity and Inclusion
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
  • A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
  • Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
  • A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
  • Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
  • In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our Equity, Diversity & Inclusion page .
Wellbeing and Benefits
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.
These include:
  • Agile working model for suitable roles.
  • Supportive flexitime and toil arrangements.
  • 28 days annual leave rising to 31 after five years' service.
  • Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
  • Financial wellbeing platform offering loans, advances and saving options.
  • Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
  • Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice.
  • Cycle to Work scheme and interest free season ticket loans.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page.
Reaching Potential
At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's.
These include:
  • Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
  • Steps into Management programme to support colleague progression.
  • Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

Want to find out more? Click here to visit our Learning and Development page.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.